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Intranet Social Bookmarking: Tagging Behind the Firewall

by Bill Ives

Puneet Gupta and Tom Mandel commented in one of my prior posts on this blog on the possibilities of social bookmarking as a useful component of a knowledge management system. Tom linked to a discussion by Robert Scoble on the topic. I certainly agree with the promise and wrote a piece on it. Intranet Social Bookmarking: Playing Tag Behind the Firewall. Here are some of the conclusions from the article updated a bit.

Individual project teams can collectively create social bookmark (or tag) lists to support their work. These can be attached to their wiki or blog. They can be shared and discussed at virtual meetings. At the enterprise or division level, a knowledge manager can create an ongoing library of links to critical documents with annotations on their importance. These could be drawn from the best of team tag lists. Then official enterprise tag lists can be developed that represent the best thinking on specific issues that are important to the company.

Employees or teams can download tag lists to fit their work needs. Then, they can make these tag lists once again personal as they engage in work activities by modifying them with both new annotations on the usefulness of existing links, as well as new links. Anyone in the firm, including the original knowledge manager, can access these new derived tag lists to enhance their own or add back into the official enterprise tag list on the topic for continuous improvement.

With tagging behind the firewall, the best thinking in the firm can become more transparent and constantly updated to the benefit of all. Knowledge is easily shared and communities can consolidate their key documents and resources. It can also be linked to other on-demand business solutions to enhance their value.

I wrote about IBM’s enterprise tagging system, dogear, in another FAST post. There is also Mitre’s Onomi. Ii is likely more are being developed. Let us know about any you have heard of.

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15 Comments »

Euan SempleJanuary 9th, 2007 at 2:32 am

Cogenz

Bill IvesJanuary 9th, 2007 at 4:30 pm

Thanks. They are one of the commercial tools looking into this space that could be the most along. Here is a link to a list of articles and tools in this space including several articles on Cogenz. - http://h2obeta.law.harvard.edu/96592.

Tomoaki SawadaJanuary 10th, 2007 at 5:11 am

Bill, FYI, IBM published interim report on the resluts of Fringe Contacts (People Tagging or Self tagging)that you have covered in 2005. You can view the report at

http://domino.watson.ibm.com/cambridge/research.nsf/c9ef590d6d00291a85257141004a5c19/27658d7dcf7e8cce852572330070244d/$FILE/TR2006-2.pdf

It says follow on project will tbe expanded to link with Dogear.

Regards

George SMarch 4th, 2007 at 11:03 am

There seems to be another one focussing on enterprise platforms: Connectbeam.

Best regards,
George

JayMarch 24th, 2007 at 5:45 am

Just wanted to share my analysis & research on Social Bookmarking & Service providers. Here you can find analysis based on their Google rank and Alexa rank in details.

http://www.brainbubbles.biz/Social-Bookmarking_SEO_Content_1.aspx

Bill IvesMarch 24th, 2007 at 8:29 am

Jay Thanks. I looked at your site and it is a very useful resource. Bill

MikeApril 7th, 2007 at 3:47 pm

I am also doing research on Social Bookmarking on the Intranet. My company deploys Microsoft SharePoint technologies for portal and content management. I found one free solution/extension for SharePoint.

http://www.wsssearch.com/socialbookmarking.html

Bill IvesApril 9th, 2007 at 3:17 pm

Thanks Mike. This should be very useful to Sharepoint users. Have you tried it? Bill

Paula ThorntonApril 12th, 2007 at 12:49 am

I’m going to see if I can’t get it in action and test it specifically with MOSS 2007. Look forward to any other experiences.

Paula ThorntonApril 12th, 2007 at 12:57 am

Ohhh, bummer. I just noted the MOSS 2007 requirement to have SharePoint search enabled. Sortof defeats the purpose when you’re using FAST instead. Maybe we can convince FAST to create one that reflects search traffic?

MikeApril 25th, 2007 at 4:18 am

Yes. I tried it and it works well. I think this will be very useful for my enterprise intranet users to share intranal URL/documents. And you don’t need to have the MOSS. It works on WSS which is free already. But with MOSS 2007, we can do more with the search engine configuration and make good use of other components.

JayOctober 6th, 2007 at 3:11 am

Corporates are being more serious about knowledge management. Corporate Social Networking is similar concept to spread knoweldge among employees. Similarly the concept should be tossed as “Corporate Social Bookmarking”!!

Jay

PixelOctober 12th, 2007 at 3:38 pm

We are testing this as well and seeing very good results so far.

VSFebruary 4th, 2008 at 4:12 pm

Nice Post Bill! Here is another new service,
Pls check out, http://www.socialmarc.com

ValMarch 23rd, 2008 at 10:52 pm

Take a look at http://www.entopica.com/, a new social bookmarking website
It is an online system that allows you to easily access, categorize, share and store your bookmarks online
Entopica offers a free registration and it is both quick and easy. Register now and discover a whole new world of social bookmarking

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