Interview with James Robertson
by David Weinberger
James Robertson of Step Two Designs explains why “search sucks,” and how it can be kept simple and made more effective if the implementers do more work up front.
1 Comment »
 | DmitryFebruary 15th, 2007 at 9:27 am |
I think that main problem with current search is that it is based on very basic information processing models. We need much better understanding of how people use knowledge in problem solving at workplace. Success in search depends on changes in our computing experience in general. Computers should do much more in helping people to organize and use information.
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