Comments on: What is the Role of ECM in Enterprise 2.0? http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/ Fri, 28 Oct 2011 01:28:22 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Bill Ives http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-12863 Bill Ives Sun, 27 May 2007 00:06:38 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-12863 Paula - Thanks for thses examples. They will be very useful. Bill Paula – Thanks for thses examples. They will be very useful. Bill

]]> By: Paula Thornton http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-12808 Paula Thornton Sat, 26 May 2007 14:55:36 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-12808 You can certainly start by reviewing the level of effort Microsoft's internal group put into implementing SharePoint from a 2.0 perspective inside of their own organization (in this case the focus is more from a 'search' perspective): http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en-US&EventID=1032334379&CountryCode=US And references to others: http://office.microsoft.com/en-us/sharepointserver/HA102066081033.aspx?pid=CL100796281033 You can certainly start by reviewing the level of effort Microsoft’s internal group put into implementing SharePoint from a 2.0 perspective inside of their own organization (in this case the focus is more from a ’search’ perspective):
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en-US&EventID=1032334379&CountryCode=US

And references to others: http://office.microsoft.com/en-us/sharepointserver/HA102066081033.aspx?pid=CL100796281033

]]> By: Bill Ives http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-9444 Bill Ives Fri, 11 May 2007 01:00:21 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-9444 Sharepoint has provided a decent low cost ECM for some firms, especially smaller ones. It is also increasign its support for enterprise 2.0 functions. Thanks. Stphen. Have you seen successful implementations of the newest Sharepoint? Sharepoint has provided a decent low cost ECM for some firms, especially smaller ones. It is also increasign its support for enterprise 2.0 functions. Thanks. Stphen. Have you seen successful implementations of the newest Sharepoint?

]]> By: Stephen Cummins http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-9231 Stephen Cummins Wed, 09 May 2007 11:32:23 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-9231 Then of course there is Microsoft SharePoint! I think this has offered businesses a compromise between the kind of user driven sharing of information, with the structured approach businesses need to maintain control. SharePoint is now a billion dollar product, and can only grow larger as it is implemented more and more. Then of course there is Microsoft SharePoint! I think this has offered businesses a compromise between the kind of user driven sharing of information, with the structured approach businesses need to maintain control. SharePoint is now a billion dollar product, and can only grow larger as it is implemented more and more.

]]> By: Dennis D. McDonald, in Alexandria, Virginia USA http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-7579 Dennis D. McDonald, in Alexandria, Virginia USA Thu, 26 Apr 2007 14:46:35 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-7579 Another thing to consider is the improving ability corporations have to manage unstructured as well as structured content. Not only is it a challenge to incorporate hierarchy-challenging "web 2.0" relationship networking features into the mix of tools employees have, it is also a challenge to figure out how to take advantage of more powerful and comprehensive content management functionality. Is it true, as Paula suggests, that the day of "monolithic" ECM applications is over? I'm not so sure about that. Just because an application is "monolithic" does not automatically mean that its user features must necessarily be suspect. A more important question is how management views the need to impose standards, security measures, and quality control oversight over increasingly decentralized content management. Does an application necessarily have to be "monolithic" in order to implement such measures? In the old days the answer was usually "yes." Nowadays, as Jeremy suggests, it might be more important to have processes in place that don't assume a monolithic system infrastructure. This requires a fairly sophisticated view of content management that doesn't just focus on the technology, which is fine with me. I've touched on some of these issues in blog posts such as these: http://www.ddmcd.com/ecm_index.html Are there others in the Washington DC area who would be interested in getting together for a beer or two to discuss issues like these that relate to ECM and Web 2.0 strategies? Let me know via my blog (http://www.ddmcd.com). Another thing to consider is the improving ability corporations have to manage unstructured as well as structured content. Not only is it a challenge to incorporate hierarchy-challenging “web 2.0″ relationship networking features into the mix of tools employees have, it is also a challenge to figure out how to take advantage of more powerful and comprehensive content management functionality.

Is it true, as Paula suggests, that the day of “monolithic” ECM applications is over?

I’m not so sure about that. Just because an application is “monolithic” does not automatically mean that its user features must necessarily be suspect. A more important question is how management views the need to impose standards, security measures, and quality control oversight over increasingly decentralized content management.

Does an application necessarily have to be “monolithic” in order to implement such measures? In the old days the answer was usually “yes.” Nowadays, as Jeremy suggests, it might be more important to have processes in place that don’t assume a monolithic system infrastructure. This requires a fairly sophisticated view of content management that doesn’t just focus on the technology, which is fine with me.

I’ve touched on some of these issues in blog posts such as these:
http://www.ddmcd.com/ecm_index.html

Are there others in the Washington DC area who would be interested in getting together for a beer or two to discuss issues like these that relate to ECM and Web 2.0 strategies? Let me know via my blog (http://www.ddmcd.com).

]]> By: Paula Thornton http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-7399 Paula Thornton Tue, 24 Apr 2007 23:25:35 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-7399 Indeed, a good portion of the 'internal' corporate design work I've done over the past several years was specifically focused on either 'tweaking' or trying to make less problematic interacting with Content Management monoliths. You'd think such companies would figure out the value of redesigning their tools -- particularly when so many companies are paying good money to find ways to work around them. The good news is that there are plenty of good well-designed options on the market right now that will, with the help of 2.0 thinking, unseat these major architectural nightmares. I have no qualms about losing income from such work. The sooner I can never look at one of those interfaces again, the better. Indeed, a good portion of the ‘internal’ corporate design work I’ve done over the past several years was specifically focused on either ‘tweaking’ or trying to make less problematic interacting with Content Management monoliths. You’d think such companies would figure out the value of redesigning their tools — particularly when so many companies are paying good money to find ways to work around them.

The good news is that there are plenty of good well-designed options on the market right now that will, with the help of 2.0 thinking, unseat these major architectural nightmares. I have no qualms about losing income from such work. The sooner I can never look at one of those interfaces again, the better.

]]> By: Paula Thornton http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-7397 Paula Thornton Tue, 24 Apr 2007 23:13:24 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-7397 Actually, a couple of content management practitioners (known and respected) have done a better job of talking about Web 2.0 than most other references, and do so within the context of Content Management in a 4-part series, "What is Web 2.0 Content Management?" [http://www.cmswire.com/cms/web-cms/what-is-web-20-content-management-part-1-001187.php] Actually, a couple of content management practitioners (known and respected) have done a better job of talking about Web 2.0 than most other references, and do so within the context of Content Management in a 4-part series, “What is Web 2.0 Content Management?” [http://www.cmswire.com/cms/web-cms/what-is-web-20-content-management-part-1-001187.php]

]]> By: Bill Ives http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-7315 Bill Ives Tue, 24 Apr 2007 12:19:30 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-7315 Jeremy You raise good points and I was trying to more provactive than iconclastic. There are times when control is required. I think one of the main points I tried to raise was that ECM needs to accommodate the new content emerging through increased use of web 2.0. Just as a tagging system can help suppliment an enteprise search tool (as IBM does), there still needs to be integration with old and new tools. On the other hand you could use a wiki for a select team to create the mission statement. then you could put it in a blog for others to comment on it without changing it. Bill Jeremy

You raise good points and I was trying to more provactive than iconclastic. There are times when control is required. I think one of the main points I tried to raise was that ECM needs to accommodate the new content emerging through increased use of web 2.0. Just as a tagging system can help suppliment an enteprise search tool (as IBM does), there still needs to be integration with old and new tools. On the other hand you could use a wiki for a select team to create the mission statement. then you could put it in a blog for others to comment on it without changing it. Bill

]]> By: Jeremy Thomas http://www.fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/comment-page-1/#comment-7272 Jeremy Thomas Tue, 24 Apr 2007 06:46:50 +0000 http://fastforwardblog.com/2007/04/23/what-is-the-role-of-ecm-in-enterprise-20/#comment-7272 Hey Bill, I recently had a conversation about the role of Enterprise 2.0 and ECM with some colleagues (I work for a global consulting firm). I'm a big proponent of Enterprise 2.0 and for a while was wrecklessly advocating the insignifiance of ECM in light of Enterprise 2.0. One of my colleagues, however, had a very good point. Enterprise 2.0 is great for harnessing knowledge and ideas, but converting these into corporate tactics and strategy requires a refined (or at least loosly refined) process. As innovative ideas move from the Enterprise 2.0 cloud toward actual business practice they will be modified and guarded to suite corporate needs, and this is where ECM and Enterprise 2.0 are complimentary. To over-exaggerate it would be unrealistic to have the corporate mission statement in a wiki for anybody to edit. One would expect the mission statement would sit behind some sort of controlled ECM system where few can modify it. Hey Bill,

I recently had a conversation about the role of Enterprise 2.0 and ECM with some colleagues (I work for a global consulting firm). I’m a big proponent of Enterprise 2.0 and for a while was wrecklessly advocating the insignifiance of ECM in light of Enterprise 2.0. One of my colleagues, however, had a very good point.

Enterprise 2.0 is great for harnessing knowledge and ideas, but converting these into corporate tactics and strategy requires a refined (or at least loosly refined) process. As innovative ideas move from the Enterprise 2.0 cloud toward actual business practice they will be modified and guarded to suite corporate needs, and this is where ECM and Enterprise 2.0 are complimentary. To over-exaggerate it would be unrealistic to have the corporate mission statement in a wiki for anybody to edit. One would expect the mission statement would sit behind some sort of controlled ECM system where few can modify it.

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