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What Does Gartner Know About 2.0?

by Paula Thornton

Maybe it’s just me. Certainly, there are things that I’ve relied on Gartner for in the past (they were all over CRM in the mid-90s and did a great job of it), but they have absolutely and totally missed the Web boat — other than the physical implications.

Web/Enterprise 2.0 is not a physical play. So how is it that Gartner thinks they can have two related conferences in this space and do it any justice? In September they have back-to-back events planned: Gartner Portal, Content and Collaboration Summit and Gartner Web Innovation Summit.

Not to be a nay-sayer, I’m perfectly willing to be convinced otherwise but I took a quick spin through some of what they’ve purported as related research, and it’s all a ‘yawn’. The scary part is that I’ve been in IT shop after IT shop and they rely totally on Gartner for their picture of the industry.

And then we wonder why the uptake is a bit slow and/or less than enthusiastic…

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1 Comment »

I agree with you Pauala – some things Gartner is good at, some things they are not (http://www.ddmcd.com/gartner.html).

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