Comments on: Not All 2.0 Design Opinions Are Equal http://www.fastforwardblog.com/2007/06/04/not-all-20-design-opinions-are-equal/ Fri, 20 Nov 2009 20:29:35 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Ron Miller http://www.fastforwardblog.com/2007/06/04/not-all-20-design-opinions-are-equal/comment-page-1/#comment-14345 Ron Miller Mon, 04 Jun 2007 23:37:47 +0000 http://fastforwardblog.com/2007/06/04/not-all-20-design-opinions-are-equal/#comment-14345 I think you misrepresent Nielsen's view to some extent. Jakob represents the user, only by virtue of the fact, that he looks at sites purely from a usability perspective. Over the years, he has studied in great detail how people (users if you will) interact with web sites and he as a great deal of data to back up his claims. He works directly with people as they interact with web sites and studies what works and what doesn't. I think you are overreacting to the terms user. If you substitute the term visitor or the phrase individual using the web site, I think you would see that he is representing the person (whatever you call him or her) who interacts with site. I don't think anyone can deny that we all interact with web sites and that design matters when we do. If a site is poorly designed, it doesn't serve the person interacting with it. That is not to say, that I agree with everything Jakob writes because I don't, but I want you to understand that by splitting hairs over semantics, you unduly dismissing what he does. I think you misrepresent Nielsen’s view to some extent. Jakob represents the user, only by virtue of the fact, that he looks at sites purely from a usability perspective. Over the years, he has studied in great detail how people (users if you will) interact with web sites and he as a great deal of data to back up his claims. He works directly with people as they interact with web sites and studies what works and what doesn’t.

I think you are overreacting to the terms user. If you substitute the term visitor or the phrase individual using the web site, I think you would see that he is representing the person (whatever you call him or her) who interacts with site. I don’t think anyone can deny that we all interact with web sites and that design matters when we do. If a site is poorly designed, it doesn’t serve the person interacting with it.

That is not to say, that I agree with everything Jakob writes because I don’t, but I want you to understand that by splitting hairs over semantics, you unduly dismissing what he does.

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