Comments on: Where does the corporate stuff go? http://www.fastforwardblog.com/2007/06/10/where-does-the-corporate-stuff-go/ Fri, 20 Nov 2009 20:29:35 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Paula Thornton http://www.fastforwardblog.com/2007/06/10/where-does-the-corporate-stuff-go/comment-page-1/#comment-15537 Paula Thornton Mon, 11 Jun 2007 17:10:52 +0000 http://fastforwardblog.com/2007/06/10/where-does-the-corporate-stuff-go/#comment-15537 They are once it hurts enough. Case in point, Dell where customer revolt over lagging support incited significant investments in direct interaction: http://www.dellideastorm.com/ http://direct2dell.com/one2one/archive/tags/Strategy/default.aspx?p=2 Their lesson to us: get personal, get real, do it now. They are once it hurts enough. Case in point, Dell where customer revolt over lagging support incited significant investments in direct interaction:
http://www.dellideastorm.com/
http://direct2dell.com/one2one/archive/tags/Strategy/default.aspx?p=2

Their lesson to us: get personal, get real, do it now.

]]> By: Abdy Scherer http://www.fastforwardblog.com/2007/06/10/where-does-the-corporate-stuff-go/comment-page-1/#comment-15492 Abdy Scherer Mon, 11 Jun 2007 12:27:01 +0000 http://fastforwardblog.com/2007/06/10/where-does-the-corporate-stuff-go/#comment-15492 To me, the burning question is: are the folks in CorpComms participating in the conversations in the active channels? To me, the burning question is: are the folks in CorpComms participating in the conversations in the active channels?

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