http://www.fastforwardblog.com/2007/09/12/what-is-quality-in-social-media/ Fri, 28 Oct 2011 01:28:22 -0500 http://wordpress.org/?v=2.8.4 hourly 1 http://www.fastforwardblog.com/2007/09/12/what-is-quality-in-social-media/comment-page-1/#comment-59429 Juhani Anttila Mon, 08 Oct 2007 17:53:53 +0000 http://www.fastforwardblog.com/2007/09/12/what-is-quality-in-social-media/#comment-59429 It is very pity that so many – particularly so called quality professionals – have destroyed the whole beautiful idea of quality with formal requirements etc. I prefer the recognized international standard definition of ISO 9000 for the concept quality that is – if you like see it so – really open to deep understanding. ISO 9000 says something like this: “Quality of an item means the degree that that item fulfils the needs and expectations of all those parties that are interested in that item”. Further reeding: http://qiblog.blogspot.com/2005/03/fuzzy-and-relative-concept-of-quality.html http://qiblog.blogspot.com/2005/12/searching-for-archetype-of-quality_24.html It is very pity that so many – particularly so called quality professionals – have destroyed the whole beautiful idea of quality with formal requirements etc. I prefer the recognized international standard definition of ISO 9000 for the concept quality that is – if you like see it so – really open to deep understanding. ISO 9000 says something like this: “Quality of an item means the degree that that item fulfils the needs and expectations of all those parties that are interested in that item”. Further reeding:
http://qiblog.blogspot.com/2005/03/fuzzy-and-relative-concept-of-quality.html
http://qiblog.blogspot.com/2005/12/searching-for-archetype-of-quality_24.html

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