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	<title>Comments on: Crossing the Chasm</title>
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		<title>By: Paula Thornton</title>
		<link>http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/comment-page-1/#comment-58465</link>
		<dc:creator>Paula Thornton</dc:creator>
		<pubDate>Fri, 05 Oct 2007 15:48:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/#comment-58465</guid>
		<description>Ron: The goal is not a topology, but an architecture. The point is that there always &quot;IS&quot; an architecture -- it&#039;s just not explicit. We need to make sure that we know what we&#039;ve got and decide if that&#039;s what we really want. [I am still trying to not be amazed at how little organizations look at the stuff all around them and really understand it. Part of the problem is the lack of roles/resources aligned to such analytics. IT is in need of more storytellers. Every time I play that role for them, they are thrilled (but then fail to embrace that role internally).]

2.0 relies on WOA and WOA is part of SOA...so it&#039;s really all part of the package.</description>
		<content:encoded><![CDATA[<p>Ron: The goal is not a topology, but an architecture. The point is that there always &#8220;IS&#8221; an architecture &#8212; it&#8217;s just not explicit. We need to make sure that we know what we&#8217;ve got and decide if that&#8217;s what we really want. [I am still trying to not be amazed at how little organizations look at the stuff all around them and really understand it. Part of the problem is the lack of roles/resources aligned to such analytics. IT is in need of more storytellers. Every time I play that role for them, they are thrilled (but then fail to embrace that role internally).]</p>
<p>2.0 relies on WOA and WOA is part of SOA&#8230;so it&#8217;s really all part of the package.</p>
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		<title>By: Ron Rose</title>
		<link>http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/comment-page-1/#comment-58290</link>
		<dc:creator>Ron Rose</dc:creator>
		<pubDate>Fri, 05 Oct 2007 00:44:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/#comment-58290</guid>
		<description>I have real issues with any more Top(heavy)ologies. The primary benficiaries are large IT departments arguing interminably over just the right taxonomies and so forth until they (think) they get it just right. I&#039;m imagining all of the years of lost effort afforded large ambitious architectures. No I&#039;m no fan of SOA.
The internet in Web 2.0 clothing is offering a dynamic and available infrastructure of available information. What is really needed, and really missed totally by Gartner is a new Business evaluation best practice which is able to identify and state essential factors of decision in when to use the new light weight accessors, and when, as in the enterprise (yuk that&#039;s an ugly word- get Captain Kirk outa here) core competencies and information assets, to use heavier and most secure structures and accessors. These decisions absolutely need to be made in the context of evolving and dynamic business models. We don&#039;t even have a language for this. Look what we geeks came up with ....BPEL....and what do you think a really smart business person is going to do with that?!
First off, I did absolutely agree with your suggestion that we need to speak in terms of &#039;results&#039; and those need to be stated FOR EVERYONE in languate that honors primary business goals and timeframes.
Enough ranting, but PLEASE do not take off on another mission to remodel the entierprise. (G)EEEKKKK!!!       
Thanks for your blog and thanks for your referral from the Gartner conference Application Insider. This is very healthy dialog.

....R</description>
		<content:encoded><![CDATA[<p>I have real issues with any more Top(heavy)ologies. The primary benficiaries are large IT departments arguing interminably over just the right taxonomies and so forth until they (think) they get it just right. I&#8217;m imagining all of the years of lost effort afforded large ambitious architectures. No I&#8217;m no fan of SOA.<br />
The internet in Web 2.0 clothing is offering a dynamic and available infrastructure of available information. What is really needed, and really missed totally by Gartner is a new Business evaluation best practice which is able to identify and state essential factors of decision in when to use the new light weight accessors, and when, as in the enterprise (yuk that&#8217;s an ugly word- get Captain Kirk outa here) core competencies and information assets, to use heavier and most secure structures and accessors. These decisions absolutely need to be made in the context of evolving and dynamic business models. We don&#8217;t even have a language for this. Look what we geeks came up with &#8230;.BPEL&#8230;.and what do you think a really smart business person is going to do with that?!<br />
First off, I did absolutely agree with your suggestion that we need to speak in terms of &#8216;results&#8217; and those need to be stated FOR EVERYONE in languate that honors primary business goals and timeframes.<br />
Enough ranting, but PLEASE do not take off on another mission to remodel the entierprise. (G)EEEKKKK!!!<br />
Thanks for your blog and thanks for your referral from the Gartner conference Application Insider. This is very healthy dialog.</p>
<p>&#8230;.R</p>
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		<title>By: Paula Thornton</title>
		<link>http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/comment-page-1/#comment-57676</link>
		<dc:creator>Paula Thornton</dc:creator>
		<pubDate>Mon, 01 Oct 2007 22:37:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/#comment-57676</guid>
		<description>Erica: Thanks so much for contributing to this conversation directly and for offering such specific insights. These &#039;facts&#039; are all great to have and consider.

The only caveat that I&#039;d add to your numbers is that the people Forrester (or Gartner) tend to have conversations with are those who know about industry research, in general. There are many still out there that (sigh) don&#039;t. But I still believe that your numbers are relevant placeholders, and are clearly representative of &#039;forward thinking&#039;. [Although even Forrester has noted that there are things reported by clients as &#039;intents&#039; but a year later no significant progress has occurred.]

Thanks for sharing no matter how anecdotal. We can all test this against our own evidences/experiences. Respected data points are all useful to consider.

And just for clarification, the vast majority of people at this summit were group or initiative leaders, not the overall leaders (e.g. CIOs). I can suspect (as I&#039;ve lived this many times) that there are many cases where Forrester is hearing one thing from the &#039;leaders&#039; as to vision, but that vision is not deeply part of the culture. Each individual is out forging new grounds -- alone. It&#039;s that deep sense of dispair over the &#039;aloneness&#039; that I was picking up at the conference.

We look forward to any similar insights you can update us with over time. We particularly appreciate the pre-report insights!</description>
		<content:encoded><![CDATA[<p>Erica: Thanks so much for contributing to this conversation directly and for offering such specific insights. These &#8216;facts&#8217; are all great to have and consider.</p>
<p>The only caveat that I&#8217;d add to your numbers is that the people Forrester (or Gartner) tend to have conversations with are those who know about industry research, in general. There are many still out there that (sigh) don&#8217;t. But I still believe that your numbers are relevant placeholders, and are clearly representative of &#8216;forward thinking&#8217;. [Although even Forrester has noted that there are things reported by clients as 'intents' but a year later no significant progress has occurred.]</p>
<p>Thanks for sharing no matter how anecdotal. We can all test this against our own evidences/experiences. Respected data points are all useful to consider.</p>
<p>And just for clarification, the vast majority of people at this summit were group or initiative leaders, not the overall leaders (e.g. CIOs). I can suspect (as I&#8217;ve lived this many times) that there are many cases where Forrester is hearing one thing from the &#8216;leaders&#8217; as to vision, but that vision is not deeply part of the culture. Each individual is out forging new grounds &#8212; alone. It&#8217;s that deep sense of dispair over the &#8216;aloneness&#8217; that I was picking up at the conference.</p>
<p>We look forward to any similar insights you can update us with over time. We particularly appreciate the pre-report insights!</p>
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		<title>By: Erica Driver</title>
		<link>http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/comment-page-1/#comment-57446</link>
		<dc:creator>Erica Driver</dc:creator>
		<pubDate>Mon, 01 Oct 2007 15:26:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/#comment-57446</guid>
		<description>A thought from the Forrester analyst (Erica Driver) who published the blog post you referenced above. I just got back from Forrester&#039;s Technology Leadership Forum in Carlsbad CA, where I did 3 highly interactive (lots of Q&amp;A and discussion) presentations on collaboration- and Information Workplace-related topics, had 16 one-on-one meetings, and talked with numerous information and knowledge management professionals during meals and breaks. This topped off 65 client inquiry calls and numerous client consulting engagements during the quarter that just closed. With these fresh insights top of mind, here a couple of thoughts about points you raised. 

* Vision: Some IT leaders have it, some don’t. Some IT leaders are highly visionary -- you can commonly find this trait among enterprise architects and technology strategists and sometimes in the CIO. You’ll also find it in business architects, who are liaisons between business and IT. Naturally, some IT leaders are more tactical in their thinking. This depends in large part on the type of IT organization they work in: solid utility, trusted supplier, or partner player (for more on this see the March 22, 2006 Forrester report “The Three Archetypes Of IT”). Regardless of how visionary IT leaders are on their own, they are realizing they must work closely with business stakeholders to directly relate Information Workplace strategies (which almost always include Web 2.0 technologies, these days) to the organization’s highest-level objectives and strategic initiatives. 

* Information Workplace projects are being funded in forward-thinking organizations. Based on the types of consulting work we are doing with our clients, as well as on survey data we collected in early 2007, Information Workplace projects (which, again, tend to include Web 2.0 technologies within the scope) are getting funded. Typically the project kicks off with an intensive multi-day workshop or a quick-start 100-day strategy development effort. An indicator of projects getting under way is the answer we got to the question, “With regard to an enterprisewide Information Workplace strategy, which of the following best describes your organization?” in the February 2007 US And UK Information Workplace Online Survey. Fourteen percent of respondents said they have a documented Information Workplace strategy and another 44% said they are in the process of developing one.</description>
		<content:encoded><![CDATA[<p>A thought from the Forrester analyst (Erica Driver) who published the blog post you referenced above. I just got back from Forrester&#8217;s Technology Leadership Forum in Carlsbad CA, where I did 3 highly interactive (lots of Q&amp;A and discussion) presentations on collaboration- and Information Workplace-related topics, had 16 one-on-one meetings, and talked with numerous information and knowledge management professionals during meals and breaks. This topped off 65 client inquiry calls and numerous client consulting engagements during the quarter that just closed. With these fresh insights top of mind, here a couple of thoughts about points you raised. </p>
<p>* Vision: Some IT leaders have it, some don’t. Some IT leaders are highly visionary &#8212; you can commonly find this trait among enterprise architects and technology strategists and sometimes in the CIO. You’ll also find it in business architects, who are liaisons between business and IT. Naturally, some IT leaders are more tactical in their thinking. This depends in large part on the type of IT organization they work in: solid utility, trusted supplier, or partner player (for more on this see the March 22, 2006 Forrester report “The Three Archetypes Of IT”). Regardless of how visionary IT leaders are on their own, they are realizing they must work closely with business stakeholders to directly relate Information Workplace strategies (which almost always include Web 2.0 technologies, these days) to the organization’s highest-level objectives and strategic initiatives. </p>
<p>* Information Workplace projects are being funded in forward-thinking organizations. Based on the types of consulting work we are doing with our clients, as well as on survey data we collected in early 2007, Information Workplace projects (which, again, tend to include Web 2.0 technologies within the scope) are getting funded. Typically the project kicks off with an intensive multi-day workshop or a quick-start 100-day strategy development effort. An indicator of projects getting under way is the answer we got to the question, “With regard to an enterprisewide Information Workplace strategy, which of the following best describes your organization?” in the February 2007 US And UK Information Workplace Online Survey. Fourteen percent of respondents said they have a documented Information Workplace strategy and another 44% said they are in the process of developing one.</p>
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		<title>By: Paula Thornton</title>
		<link>http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/comment-page-1/#comment-51502</link>
		<dc:creator>Paula Thornton</dc:creator>
		<pubDate>Fri, 21 Sep 2007 15:35:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/#comment-51502</guid>
		<description>Thanks for your reflective, genuine thoughts. I agree completely. There are many dimensions to this. I focused on but one, and just scratched the surface.

Indeed, with the suggestions you present, that perspective was tugging at me as I was writing. But I tested that scenario against what I was writing to make sure that nothing would be changed by that scenario.

Perhaps I will more directly address those issues in a future post. I will definitely be thinking about the scenario.</description>
		<content:encoded><![CDATA[<p>Thanks for your reflective, genuine thoughts. I agree completely. There are many dimensions to this. I focused on but one, and just scratched the surface.</p>
<p>Indeed, with the suggestions you present, that perspective was tugging at me as I was writing. But I tested that scenario against what I was writing to make sure that nothing would be changed by that scenario.</p>
<p>Perhaps I will more directly address those issues in a future post. I will definitely be thinking about the scenario.</p>
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		<title>By: Michael Clarke</title>
		<link>http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/comment-page-1/#comment-51311</link>
		<dc:creator>Michael Clarke</dc:creator>
		<pubDate>Fri, 21 Sep 2007 05:36:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.fastforwardblog.com/2007/09/20/crossing-the-chasm/#comment-51311</guid>
		<description>Hmm.  I don&#039;t disagree with anything you&#039;ve said (and I especially love &quot;it’s gaining momentum because of the need to address the complexity of reality&quot;).  I&#039;d emphasise from where I&#039;m sitting, however, the need to provide space for bottom-up initiatives that do not involve IT in any way whatsoever.  That&#039;s why we&#039;ve moved our intranet onto a wiki - the only contribution IT have made has been to set the server up.  That&#039;s isn&#039;t to say that there hasn&#039;t been planning, debate, strategic alignment, architecture and all the other fun things you intimate or touch but it&#039;s been entirely in the context of people discussing their jobs, the information they need to store and share and directly putting it into practice without an IT team mediating it.  That&#039;s the magic of Web 2.0!  Of course, this also means that IT  are freed up for more lucrative pass times, like building new complex commerce or traffic driving applications in our particular area that we can&#039;t just pull off a shelf.

And of course, it isn&#039;t &lt;i&gt;quite&lt;/i&gt; as simple or seamless as that (and I query myself as to how scalable these kinds of practice are but that&#039;s something else altogether).</description>
		<content:encoded><![CDATA[<p>Hmm.  I don&#8217;t disagree with anything you&#8217;ve said (and I especially love &#8220;it’s gaining momentum because of the need to address the complexity of reality&#8221;).  I&#8217;d emphasise from where I&#8217;m sitting, however, the need to provide space for bottom-up initiatives that do not involve IT in any way whatsoever.  That&#8217;s why we&#8217;ve moved our intranet onto a wiki &#8211; the only contribution IT have made has been to set the server up.  That&#8217;s isn&#8217;t to say that there hasn&#8217;t been planning, debate, strategic alignment, architecture and all the other fun things you intimate or touch but it&#8217;s been entirely in the context of people discussing their jobs, the information they need to store and share and directly putting it into practice without an IT team mediating it.  That&#8217;s the magic of Web 2.0!  Of course, this also means that IT  are freed up for more lucrative pass times, like building new complex commerce or traffic driving applications in our particular area that we can&#8217;t just pull off a shelf.</p>
<p>And of course, it isn&#8217;t <i>quite</i> as simple or seamless as that (and I query myself as to how scalable these kinds of practice are but that&#8217;s something else altogether).</p>
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