Comments on: A New Twist on Enterprise 2.0 – aka Using Extranet 2.0 to Collect the Wisdom of Customer Crowds http://www.fastforwardblog.com/2007/09/25/a-new-twist-on-enterprise-20-%e2%80%93-aka-using-extranet-20-to-collect-the-wisdom-of-customer-crowds/ Sat, 07 Nov 2009 18:38:51 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Extranet Client Communities http://www.fastforwardblog.com/2007/09/25/a-new-twist-on-enterprise-20-%e2%80%93-aka-using-extranet-20-to-collect-the-wisdom-of-customer-crowds/comment-page-1/#comment-186890 Extranet Client Communities Sun, 19 Oct 2008 12:32:20 +0000 http://www.fastforwardblog.com/2007/09/25/a-new-twist-on-enterprise-20-%e2%80%93-aka-using-extranet-20-to-collect-the-wisdom-of-customer-crowds/#comment-186890 although it makes sense to avail services of third party providers who mantain client communities (the participating customers will be highly motivated to dicuss and share information and insights) but it also makes sense to cultivate a community of ones own clients. certain <a HREF="http://www.hyperoffice.com" rel="nofollow"> extranet tools like HyperOffice </A> allow you to easily publish passwork protected workspaces for clients with tools like surveys, forums, document sharing, which encourage clients to participate in dialogue and exchange information. although it makes sense to avail services of third party providers who mantain client communities (the participating customers will be highly motivated to dicuss and share information and insights) but it also makes sense to cultivate a community of ones own clients.

certain extranet tools like HyperOffice allow you to easily publish passwork protected workspaces for clients with tools like surveys, forums, document sharing, which encourage clients to participate in dialogue and exchange information.

]]> By: derek http://www.fastforwardblog.com/2007/09/25/a-new-twist-on-enterprise-20-%e2%80%93-aka-using-extranet-20-to-collect-the-wisdom-of-customer-crowds/comment-page-1/#comment-54342 derek Wed, 26 Sep 2007 13:08:53 +0000 http://www.fastforwardblog.com/2007/09/25/a-new-twist-on-enterprise-20-%e2%80%93-aka-using-extranet-20-to-collect-the-wisdom-of-customer-crowds/#comment-54342 good points, nothing enhances KM like enterprise 2. I'm excited by the prospects that microblogging can offer the enterprise. No, not detailing the minutae of office life, but dispersing real time updates (investor, operational, project status) using all the channels that have passed the test 'o time: IM, email, www, SMS, phone. We recently installed such a blog for a financial results presentation, where global users could SMS, email or blog questions (or conference call in). What are you thoughts on this? good points, nothing enhances KM like enterprise 2. I’m excited by the prospects that microblogging can offer the enterprise. No, not detailing the minutae of office life, but dispersing real time updates (investor, operational, project status) using all the channels that have passed the test ‘o time: IM, email, www, SMS, phone.
We recently installed such a blog for a financial results presentation, where global users could SMS, email or blog questions (or conference call in). What are you thoughts on this?

]]>