Hi -
I think that this is exactly what folks need to be thinking about, but I see it as more of the fact that IT needs to be looking at Web 2.0 and how to take a more adaptive path to how it is implemented in their organization. With Web 2.0 and enterprise mashups hitting mainstream, there are changes that are going to shift the IT model. I blogged about it here: http://www.jroller.com/cooney/date/20070720. (my new blog discusses this too, that is at http://cooney.typepad.com.)
When I see data mashups that the enterprise is looking to create, I’m seeing a lot of data that LOB units (1) don’t have access to and (2) don’t know how to unlock. I think that IT provides that critical bridge b/t the LOB and the data that they need. Also, it is key to factor in security and governance, and IT needs to be careful of which data they unlock and how it is going to be used.
Just a few thoughts…. /LC
Lauren Cooney
CTO Office, Information Management Group
IBM
I think IT professionals *should* be making themselves redundant. We keep flogging software and processes and projects that are supposed to save companies time and money so at some point it should be saving time and money. New generations of software tools should require less dev and support time than before. As you say companies will need to migrate from old to new and there is a lot of IT spending in that.
Lauren and Vincent – Thanks for your comments. Lauren I followed your link and appreciated the notes from the Mashup Camp. I will likely write more about them soon. Bill
Bill, this is quite a indication that mashup capability is REALLY empowering users. And IT needs to help organize the adaptive path , as described by Lauren, to support users.
Mashup really help end user “Mass Customize Corporate Data” combined with unstructured CGM for user’s specific situation.
Appreciate your continued coverqage on this.
Great post. With Web 2.0, there is a big opportunity to treat IT department as consumers first and buyers second. E 2.0 tools often are enterprise renditions of consumer applications that have shown value and IT folks are often the early adopter community that have contributed to the success of these consumer tools. Too often, its presented as a big enterprise system where success metrics are dependant on the integration of 10 other systems. A simple place to start is to remember that folks in the IT department as users of similar consumer focused Web 2.0 tools and equate that to an enterprise use case to show business value. I’ve found that once you do that, they get it and integration, entitlement and privacy are considered to-do items as opposed to headaches.
Sameer – you raise a good point that I had not thought of before – the IT people are consumers too and they are often the early adopters of web 2.0 products – this raises a great opportunity for the web 2.0 vendors Thanks, Bill
I am not sure if i understood the drift (being a tech dinosaur helps there), but end of the day, with mashups we are talking about components. And, someone has to create those components. In a way, IT folks are looking at it when they are talking about SaaS. So, why not web 2.0?
Thanks, Atul, If the IT people are reading the tea leaves then they should be at the forefront of creating the components. Bill
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