The IT folks are People Too
by Bill Ives
Sameer Patel made a useful comment on a prior post, Is IT looking over its shoulder at Web 2.0?, that I want to bring to the attention of those who do not surf the archives. He said, “With Web 2.0, there is a big opportunity to treat IT department as consumers first and buyers second. E 2.0 tools often are enterprise renditions of consumer applications that have shown value and IT folks are often the early adopter community that have contributed to the success of these consumer tools…. A simple place to start is to remember that folks in the IT department as users of similar consumer focused Web 2.0 tools and equate that to an enterprise use case to show business value.” For some reason I had not thought of this angle as I kept thinking about the business people using the consumer web 2.0 tools and bringing them to the attention of IT. But, of course, as Sameer wrote, the IT folks are people also and they are actually more likely to be early adopters of consumer web 2.0 tools and many of them are tools people. Thanks for this. Has anyone experience this situation in enterprise 2.0 adoptions?
