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Debate over the potential role of Web 2.0 in a down economy

by Joe McKendrick

Dan Carew responded to my last post on ‘Recession 2.0,‘ in which I predicted that in the event of an economic downturn, people would not be as powerless as they once were, because they will have social networking and other Web 2.0-based tools at their disposal to reach out and grab new opportunities.

Dan is a bit more pessimistic, and said my thinking was based on ‘irrationally exuberant’ boosterism and pollyannishness:

“A stock market crash is going to sink Web 2.0 ships, just as surely as it sinks others. And you gotta be kidding if you think the read/write Web could mitigate, no less reverse it.”

Dan feels that an economic downturn, if severe, may give us more time to blog, or use our iPhones from the soup kitchen, but that’s about it. But Web 2.0 won’t do us much good when the electricity gets cut off.

Perhaps if I’m being too pollyanish, then Dan is being too Eeyorish (remember Eeyore?), and the actual scenario would fall somewhere in the middle.

In a follow-up discussion Dan and I are having, I point out that if and when layoffs hit (and we all know we don’t need a recession for that), people have more options to drive their own fate, versus living on unemployment checks and hoping the company calls them back.

“People can remain well-connected to their professional networks, and leverage tools and potential opportunities that have not been readily available in times gone by. If you want to try to start a new business, the Web offers an abundance of ideas and opportunities — and visibility across the globe. Not a lot of start-up capital is required. The Web is an incredible global tool at our disposal, for very minimal cost.”

But Dan argues that if things got bad, they would get real bad, and nobody will want your Web-based services, period:

“Consumers won’t have extra cash to buy the clever non-essential item you’re selling on eBay or a Web store; companies will be retrenching and won’t be hiring consultants.” And don’t bother casting a net for global buyers, because there won’t be any.

Dan also argues that increased productivity, and the advent of the radio and telephone didn’t help folks back in the 1930s. (Hey, didn’t Franklin Roosevelt’s radio fireside chats at least calm down the runs on the banks?)

My argument is that employees and entrepreneurs don’t have to be victims this time around, in the event of a downturn. We have access to far more knowledge, tools, and networks now than we did in previous times, and this is going to help us not only to manage through tough times, but even identify niches where we can flourish. And if this works for enough people, it could help turn the tide of a downturn.

Readers and fellow posters, it would be good to get your takes on whether Web 2.0 can make a difference if things got rough, or if you agree with Dan that we’re toast, no matter how many social network accounts we have.

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5 Comments »

  Sim Hua Soon wrote @ January 25th, 2008 at 11:11 pm

One of the reasons that Web 2.0 has gained a strong following is because of its cost model. By adopting the marketing model of advertising, service providers has managed to push out the service out to the general public without charging a cent for it. This model has proved to be very successful with a lot of sites like Youtube, Flickr, etc.

Therefore the question will be whether these service providers will be able to generate sufficient funding/revenue to continue to enhance the services being provided. If there are a lot of sites being shut down, users will be looking forward to service providers with good portability features to preserve their digital assets on the internet.

Another issue to note is whether the cost of accessing network be increased (higher hardware costs and electricity charges, internet access subscription charges). Having a fast and affordable network access is a vital requirement for Web 2.0 to survive and grow.

  Ralph Poole wrote @ January 25th, 2008 at 11:39 pm

What happens when I have to decide between broadband access and heat, electricity, or telephone. Probably broadband and cable TV would go before other utilities. I don’t think it will get that bad, but there will be choices to be made and internet connectivity may not be as essential as we now think.

  Rob Paterson wrote @ January 26th, 2008 at 5:50 am

I am with you Joe - The key is surely not the technology per se but the change in mindset that 2.0 is making for people.

It is surely enabling a shift from “Farming” back to “Hunter Gathering” fr Jobs to work from being helpless & dependent to being autonomous and connected.

Does it not facilitate this by giving us the tools and the abilities that 10 years ago only the very large organization could replicate?

  Rob Paterson wrote @ January 26th, 2008 at 9:56 am

My internet connection would be just after food and heat. It’s how I make my living - how could I exist without it?

  Livio Hughes wrote @ January 26th, 2008 at 1:07 pm

The impact that an economic downturn would have is entirely dependent on your business model and the depth of a recession. Clearly, if things got so bad globally that electricity is no longer available, we’d all be worrying about survival rather than making business work. This could happen for environmental and geo-political reasons, as much as for any market-related factors. But if a recession is limited, and your business model promotes savings and efficiencies in the enterprise, then a downturn is potentially a boom period for Enterprise 2.0 adoption. Here at Headshift we are experiencing steep growth, driven by demand from those very departments - e.g. Marketing, Know-How, R&D, IT/IS, HR, Corporate Comms - which traditionally experience budget cuts in a downturn. The reason is simple: when belts are being tightened, the cost-benefit analysis of buying social software, versus buying traditional enterprise software from the usual suspects, presents enormous savings for comparable (and arguably superior) performance, when deployed in the right areas and for the right reasons.

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