John Hagel keynote: The Impact of the User Revolution on Your Organization
by Hylton Jolliffe
The description: “With The User Revolution upon us, it increasingly becomes critical to be able to measure the potential impact of this powerful change trend on the future of your business and its role in the industry. Unfortunately, the value of many of the intangibles that power The User Revolution – skills, information, social capital, etc. – cannot be captured and measured with traditional metrics such as Return on Investment (ROI). In this session, John Hagel, widely respected author and business strategy guru, introduces us to a new set of leading indicators that can be used to measure and predict the impact of The User Revolution on your company.”
