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Ever Increasing Expansion of SaaS into Multiple Applications

by Bill Ives

Enterprise 2.0 and SaaS (Software as Service) are certainly not the same thing and there are many enterprise 2.0 applications that are hosted within the fire wall. However, I keep learning of new applications that have adopted the SaaS or on-demand model of software delivery. I have been recently writing about many of these on the AppGap blog. So I decided to start a listing of the ones I have written about on this blog or the AppGap (see below). A few of these have not yet been posted but will appear soon.

I am sure that I left out some firms. Let me know if I wrote about you and missed the on-demand part. I am not trying to build a complete SaaS listing. There are others doing this already such as SaaS Showplace that lists over 115 on-demand CRM providers, for example, in addition to the one below. It also has 44 categories of SaaS firms from accounting/finance to workforce/field service management. If you can think of some new SaaS categories, I welcome that also.

collaboration: Central Desktop, Clarizen, QuickBase, Awareness

communities - GroupSwim, Awareness, Tomoye

CRM - RightNow

data backup - Carbonite

HR - SuccessFactors

e-learning - SkillSoft

mashups - Serena

meetings - WebEx, Yugma

project management - Daptiv, Wrike, Central Desktop, QuickBase

virtual environments for business - Unisfair

VoIP Integration - BroadSoft

web server load balancing and failover - TZO

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6 Comments »

  Cece Salomon-Lee wrote @ April 11th, 2008 at 1:15 pm

You mentioned meetings and believe that a larger category of “web events” or “online events/shows” is one to consider. My company, ON24, provides a webcasting platform that is ideal for managing, producing and holding online events. Please let me know if you’re interested in learning more about us.

  Dan Keldsen wrote @ April 11th, 2008 at 10:16 pm

Bill - Just wrote up an aiimALERT this week on Intalio’s combination SaaS and Open Source BPM offering. Interesting (I hate to say it) “mashup” of the capabilities of these two development and deployment models. Haven’t seen anyone else combining the two at this level, although it’s possible I’ve missed the news.

Interesting times for all of us, although infinite choice can be a primary cause of analysis paralysis for the buying public.

See the aiimALERT for more details.

  Mark Egghead wrote @ April 13th, 2008 at 9:13 am

IT Services category, which includes services such as the IT Asset Management service provided by my company, SAManage.

  Chris Yeh wrote @ April 13th, 2008 at 8:29 pm

Don’t forget about the wiki/collaboration as well! PBwiki is the leading SaaS wiki vendor.

  Daria wrote @ April 17th, 2008 at 9:21 am

Bill,
Thanks for reminding your readers about Wrike. We are really proud that you consider Wrike to be one of the best tools in the SaaS field. We always welcome your feedback on Wrike at our product blog and at Andrew Filev’s Project Management 2.0 blogcomments.

  Tuyen Truong wrote @ April 17th, 2008 at 9:54 am

Bill,

Please check out TeamWork Live (http://www.teamworklive.com) for the collaboration and project management category.

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