An Early (and Smart) Step Towards “Mainstreaming” Enterpise 2.0
by Jon Husband
At the end of September (seems so long ago now, doesn’t it?) Ross Mayfield’s Socialtext announced the go-to-market of SocialText 3.0 (Connected Collaboration With Context), involving the integration of Facebook and Twitter functionalities into the wiki-based Socialtext collaborative platform.
In my opinion this reinforces a major trend that I believe will redefine how knowledge work is designed (I wrote about this massive trend and its importance in the Ark Group publication "Making Knowledge Work - The Arrival of Web 2.0").
What I mean by trend is that over the past two years all the major workplace software vendors - Microsoft, IBM Lotus, Open Text, Google, Oracle, EMC Documentum, SAP, Adobe and so on - have all launched (or acquired companies that provide the elements of) "renovated" platforms that have collaboration and social computing at their cores. As just one example of the ongoing evolution in this arena, see Bill Ives’ recent post about Microsoft’s investment plans for Sharepoint, in which he notes "The next release of Sharepoint, Microsoft will be investing for the paradigm shift to more web 2.0 capabilities".
When a critical mass of large organizations have upgraded or migrated to platforms with collaboration and social computing at their cores, I expect that the changes to the ways people work with information and each other to create and use pertinent knowledge will accelerate.
In the case of Socialtext 3.0, I think it’s very smart to make explicit the "transfer" of massively-adopted consumer technologies to make it easy for people to connect, collaborate and co-create as they are already doing outside the firewall. Leadership and management will change (or have to) to see this as an opportunity to focus people on what is important and what needs to be done - including increased tolerance for new ideas and potential innovation - and not as a crisis of control.
Rather than recreate all the links, I’ve let Robert Scoble do the work for me from this excerpt from his blog post of September 30th.
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SocialText Brings Enterprise Facebook and Twitter to Wikis
Socialtext is making big news all over the Web this morning. Here’s a rundown, later in the post I’ll talk about why. I also have an exclusive video of Ross Mayfield, founder of Socialtext demonstrating the new features to me.
Ross Mayfield, for my cell phone camera last night, explains the changes in this 18-minute video.
Ross Mayfield, co-founder of Socialtext, writes on his blog “Hello Socialtext 3.0!”
BusinessWeek: Socialtext 3.0: Will Wikis Finally Find Their Place in Business?
Webware: Socialtext co-founder: Enterprise Twitter isn’t enough.
eWeek: Socialtext Signals Marks Wiki Provider’s Move into Enterprise Microblogging.
Dawn Foster notes the move of Enterprises to social.
Zoli Erdos says “Socialtext Becomes Really Social.”
ZDNet: “Socialtext enters Twitter for Enterprise sweepstakes.”
TechCrunch writes “SocialText 3.0 blends Facebook, Twitter, and the Enterprise.”
So, why are these changes important? Because they bring the social features that many people have gotten to know on Twitter and Facebook into the Enterprise along with advanced wiki functionality.
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I would add "They represent an early look at the ways most people will work (and the kinds of tools they will use) within another five to ten years"
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