Another Enterprise 2.0 Provider Shows Growth – MindTouch – What are You Seeing?
by Bill Ives
Jevon MacDonald posted an interesting piece, In uncertain times, Enterprise 2.0 takes the stage. He began with the statement that, “for many people the positioning of Enterprise 2.0 as a cost reduction engine is not new. Complexity reduction, efficiency increases and fast response times have been the cornerstone of many Enterprise Social Software pitches in the last 5 years.” He concluded, “In a time of uncertainty such as we have seen in the past several months, new and promising technologies may prove to be the safest harbour for those who must continue to deliver growth.” I certainly agree.
In a related post, I wrote on Potential Social Software Winners in our New Economic World. In that post, I reported a conversation with Ali Riaz of Attivio about the potential impact of the current economic crisis on technology adoption. He noted that some of the large enterprise application providers are seeing decreasing sales. For example, SAP, has recently issued earnings warnings (via Jevon MacDonald). At the same time, Ali said they are finding an increasing demand at Attivio for their BI-search combination as companies want to better understand what is happening within their enterprise and customer base.
Now another enterprise 2.0 vendor, MindTouch, has now announced significant growth in Revenue, Customers and Partners. They are the developers of MindTouch Deki, a wiki-based collaboration platform for enterprise collaboration and mashups. (see my post - Deki Wiki Tees Itself Up as Your Intranet) Their reported growth benchmarks include: 368 percent increase in customers in the last 12 months through October of this year, 612 percent increase in revenue over the previous year, 132 percent growth in partners, value added resellers and system integrators and thousands in daily distribution and millions of users globally. MindTouch said that “customers and industry experts cite the immediate gains in productivity and operational efficiency afforded MindTouch Deki users as the cause for the dramatic growth in customer acquisition and new partners.”
Mindtouch also quoted Michael Coté, industry analyst with analyst firm RedMonk.
“When belts tighten, businesses don’t have the option to do less, they just need to pay less. So called Enterprise 2.0 software has been trying to streamline and modernize aging approaches to collaborative software for sometime now, and products like MindTouch Deki are results of those efforts. For companies looking to keep their collaborative applications up-to-date and cut back on costs at the same time, the crop of Enterprise 2.0 software that Deki belongs to is worth investigating.”
I think this is good news for MindTouch but also good news for enterprise 2.0 in general. It also makes sense to me. These tools are both relatively lower cost and also potentially led to both innovation and cost reductions. I have heard similar comments in informal conversation with other vendors in this space. What are you hearing from venders? If you are a vendor, do you have similar results to report?















