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Was being a fast follower ever a viable strategic option?

by Jim McGee

http://flickr.com/photos/davehogg/2578447228/How often do you run across organizations that claim they intend to be "fast followers" when it comes to some dimension of strategy and innovation? Maybe I’m simply cranky because it’s Monday, but is there any way to make sense of such an approach in operational terms? The image of "fast follower" is intended to evoke a NASCAR driver drafting behind the leader, carefully waiting for the right moment to streak past and across the finish line. It’s deeply rooted in a notion that strategic success is a function of execution.

Any fast following strategy assumes learning from the leaders as a necessary first step. If you actually believe that the strategy can work, you need to be operating with something along the lines of the following as a theory of learning over time:

LearningAndFastFollowerStrategyBaseline

In this model, watching a first mover and waiting allows you to start your learning at a higher level and sometime later pass the first mover as their learning process peaks and levels off or slows down. I have two problems with this model. First, it assumes that the lessons learned by our first mover are easily observable and quickly transferable. Second, it still denigrates learning as an ongoing requirement. In this model, learning only needs to happen long enough to figure out the new strategic game and we get back to execution as the only relevant differentiator. It encourages you to undervalue and under invest in learning as a strategic competence.

I suspect that strategic learning is much more likely to follow a logistics curve of some sort. Early learning is relatively slow, followed by a period a very rapid learning, and ultimately a leveling off. If you accept that model of learning, then a fast follower strategy becomes even more suspect. In that environment, first mover advantages are likely to be more pronounced, with something like the following representing that situation:

LearningAndFastFollowerStrategyS-CurveLearning

At this point, being early in my own learning process, I mostly have more questions, not answers. Among them, in no particular order, are:

  1. What’s the relative value of competitive secrecy vs. the internal organizational drag on learning imposed by attempts to preserve secrecy?
  2. What can you do to shorten the slow ramp stage of learning?
  3. Under what circumstances would fast following remain a viable strategy? Are those circumstances strategically interesting?
  4. How do shortening learning cycles alter this argument?
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4 Comments »

Dean ThrasherNovember 11th, 2008 at 9:38 am

I consider Microsoft a canonical example of a fast follower. Microsoft monitors trends in computing and consumer electronics, spots innovations, and then attempts to re-implement and distribute them using its core products as a base.

The strategy doesn’t always work. The Zune hasn’t overtaken the iPod, for example. But Microsoft Internet Explorer dethroned Netscape and the Xbox has displaced the Playstation. There used to be many different business application suites, before Microsoft bundled all the killer features into Microsoft Office.

And your analysis leaves out the best way to make a fast follower strategy work, if you have the cash: buy the leader.

Jim McGeeNovember 11th, 2008 at 9:51 am

Excellent points. No doubt that Microsoft has excelled at fast following and represents a case that I had not considered of vastly different resources between first mover and fast follower. Cisco would be another example.

You might also argue that both Microsoft and Cisco are not exactly pursuing a fast follower strategy so much as a strategy of sourcing innovation externally and applying their resources to scaling those innovations that appear to have a market foothold.

EspenNovember 12th, 2008 at 9:08 am

Jim, shouldn’t the slope of the learning curves be different? That is, the fast follower banks on a steeper learning curve by learning not only by own experiments but from the errors of the first mover?

Jim McGeeNovember 12th, 2008 at 9:33 am

Espen, I thought about that. It certainly makes sense at one level. On the other hand, I’m coming from the perspective that most “fast follower” claims are more rhetorical than real. It suggests that a follow up post about what would a real fast follower strategy look like might be in order.

If you really wanted to incorporate learning from competitors into your strategic decision making and tackle changing the slope/shape of your learning curve, that ought to lead to some fairly distinct efforts. It’s probably what benchmarking was intended to be, for example.

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