Comments on: FASTforward09: Clay Shirky http://www.fastforwardblog.com/2009/02/09/fastforward09-clay-shirky/ Fri, 28 Oct 2011 01:28:22 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Daniel Tunkelang http://www.fastforwardblog.com/2009/02/09/fastforward09-clay-shirky/comment-page-1/#comment-212128 Daniel Tunkelang Tue, 10 Feb 2009 00:56:58 +0000 http://www.fastforwardblog.com/2009/02/09/fastforward09-clay-shirky/#comment-212128 Thanks for sharing! You note that Shirky doesn't call out the need for search tools to bring order to the chaos of informally generated content. Did anything interesting on the subject come up in the Q&A or discussion? Seems like a natural question to ask at an enterprise search event! Also, I'd love to see research documenting the productivity gains associated with enterprise tagging tools like IBM's DogEar--as opposed to ethnographic studies simply describing their use. Everyone tries to generalize from the success of Wikipedia, but no one ever seems to offer another example with hard data to back it up, particularly within the enterprise. What I have heard anecdotally suggests that social tagging in the enterprise has mixed results. That's why my own team has focused on developing tools that bootstrap on minimal investment to maximize ROI. Thanks for sharing! You note that Shirky doesn't call out the need for search tools to bring order to the chaos of informally generated content. Did anything interesting on the subject come up in the Q&A or discussion? Seems like a natural question to ask at an enterprise search event!

Also, I'd love to see research documenting the productivity gains associated with enterprise tagging tools like IBM's DogEar–as opposed to ethnographic studies simply describing their use. Everyone tries to generalize from the success of Wikipedia, but no one ever seems to offer another example with hard data to back it up, particularly within the enterprise. What I have heard anecdotally suggests that social tagging in the enterprise has mixed results. That's why my own team has focused on developing tools that bootstrap on minimal investment to maximize ROI.

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