Comments on: Knowledge Must Be Applied http://www.fastforwardblog.com/2009/07/10/knowledge-must-be-applied/ Fri, 20 Nov 2009 20:29:35 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Euan Semple http://www.fastforwardblog.com/2009/07/10/knowledge-must-be-applied/comment-page-1/#comment-233255 Euan Semple Thu, 23 Jul 2009 05:24:08 +0000 http://www.fastforwardblog.com/?p=3161#comment-233255 Great post Paula and, like Bill, I liked the last paragraph. I always keep in mind Dave Snowden's advice that "you can't manage knowledge but you can create a knowledge ecology." This is what social media does for me. Makes it more likely that more useful stuff moves around more. I once described my job as "increasing the quality and frequency of the conversations that help you to get your job done". Great post Paula and, like Bill, I liked the last paragraph. I always keep in mind Dave Snowden’s advice that “you can’t manage knowledge but you can create a knowledge ecology.” This is what social media does for me. Makes it more likely that more useful stuff moves around more. I once described my job as “increasing the quality and frequency of the conversations that help you to get your job done”.

]]> By: Bill Ives http://www.fastforwardblog.com/2009/07/10/knowledge-must-be-applied/comment-page-1/#comment-231811 Bill Ives Sat, 11 Jul 2009 16:14:59 +0000 http://www.fastforwardblog.com/?p=3161#comment-231811 Paula - great - I never liked the term - knowledge management - and did process related knowledge work before the term came out, as we discussed. In the 90s we usually defined knowledge in terms of actionable information that provides business value or something to this effect. I especially liked your last paragraph. Bill Paula – great – I never liked the term – knowledge management – and did process related knowledge work before the term came out, as we discussed. In the 90s we usually defined knowledge in terms of actionable information that provides business value or something to this effect. I especially liked your last paragraph. Bill

]]> By: Nick Milton http://www.fastforwardblog.com/2009/07/10/knowledge-must-be-applied/comment-page-1/#comment-231774 Nick Milton Sat, 11 Jul 2009 09:41:14 +0000 http://www.fastforwardblog.com/?p=3161#comment-231774 I agree with your quote “Knowledge is the stuff in people’s heads which enables them to do things.” Senge said something similar, when he said "Knowledge is the capacity for effective action". I find both of these very useful when separating our Knowledge from the rest of the Information, and it illustrates how infomration without context is noise (the map without the gas station), and how information without know-how is also useless (no map an help you if you dont know how to read a map). I also agree that, by this defintion, there is a lot of data management and information management being rebadged as KM (heaven knows why, I guess they think its an exciting term), but there has also been a lot of good KM done over the years, even before Enterprise 2.0. It's a confused and fuzzy field, so thanks for helping clarify! Whether or not you can manage knowledge is a dabatable point, but you can certainly manage with due attention to the value of knowledge, which is my favourite definition http://www.nickmilton.com/2009/01/managing-as-if-knowledge-mattered.html http://www.nickmilton.com/search/label/Definition I agree with your quote “Knowledge is the stuff in people’s heads which enables them to do things.” Senge said something similar, when he said “Knowledge is the capacity for effective action”. I find both of these very useful when separating our Knowledge from the rest of the Information, and it illustrates how infomration without context is noise (the map without the gas station), and how information without know-how is also useless (no map an help you if you dont know how to read a map).

I also agree that, by this defintion, there is a lot of data management and information management being rebadged as KM (heaven knows why, I guess they think its an exciting term), but there has also been a lot of good KM done over the years, even before Enterprise 2.0. It’s a confused and fuzzy field, so thanks for helping clarify!

Whether or not you can manage knowledge is a dabatable point, but you can certainly manage with due attention to the value of knowledge, which is my favourite definition

http://www.nickmilton.com/2009/01/managing-as-if-knowledge-mattered.html
http://www.nickmilton.com/search/label/Definition

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