Comments on: Social Media Policy Guidelines Can Encourage Use Outside Enterprise and Adoption Within

By: Chris Boudreaux

Chris Boudreaux — Thu, 20 Aug 2009 05:28:44 +0000

For anyone developing or researching social media policies, this database contains links to more than 60 policies, and you can filter by industry:

http://socialmediagovernance.com/policies.php

By: Amit Desai

Amit Desai — Tue, 04 Aug 2009 11:27:58 +0000

Nice article and thanks for sharing your thoughts. I firmly believe that every organization big or small should have a social media policy. Recently I completed an analysis on usage of social media and its impact on productivity and have published my findings here http://www.gigathoughts.com/social-media/do-you-have-a-social-media-policy-for-your-organization.html

Hope you guys find it useful and also do let me know your views on the same

By: Jeffrey Levy

Jeffrey Levy — Mon, 13 Jul 2009 14:24:43 +0000

Good points all. The trick is balancing trust and responsibility. But it’s important to err on the side of trust; regulating according to the worst actors might give a false sense of message safety, but will also mean many missed opportunities.

The gov’t Social Media Subcouncil maintains a wiki where we invite anyone, inside gov’t or not, to help us shape our use of these tools. You might be particularly interested in the growing list of social media policies: http://govsocmed.pbworks.com/Web-2-0-Governance-Policies-and-Best-Practices

I hadn’t seen the RightNow policy, so I added it to our list.

Please join us and help us serve you better!

Jeffrey Levy, co-chair
Social Media Subcouncil
US EPA Director of Web Communications