Various Enterprise 2.0 items of note found July 14, 2009 (title links clickable).

Enterprise 2.0 and Quality

The author, @bduperrin, suggests how Enterprise 2.0 can be leveraged for feedback to improve quality, outlining them against a Deming 14-point list. I like the opening:

I’ve always been convinced that enterprise 2.0 had a hudge potential but that it was often wasted because of 2.0 experts’ navel-gazing and a kind of will to marginalize those they consider as backward-looking people. In short, enterprise 2.0 often failed to speak a language that could be understood by the enterprise.

Enterprise 2.0 Culture is as Culture Does

From the Social Computing Journal, the piece starts with a quote from @gyehuda suggesting that we’ve heard enough about culture being an issue, now what? Then the author, @bhc3, goes on to say:

So in that context, what exactly does “culture” mean? There are degrees of readiness, to be sure. Do employees horde information to maintain a career advantage? Is the workplace style competitive, not collaborative?

The question of what exactly is meant by “Culture” got me to thinking about my own experiences thus far in the Enterprise 2.0 field. I’m by no means an organizational behaviorist, and I somewhat question what they can really overcome in terms of entrenched company cultures.

He includes a diagram to reflect his thinking along with some use case considerations. Hutch and I have already had exchanges in the past where I’ve challenged him on his linear thinking (trying to solve 2.0 problems with 1.0 tools/methods) — but it’s all good fodder for the collective conversation.

Twtpoll: What’s the biggest challenges to your Enterprise/ Library 2.0 adoption in your organization?

I’m a bit confused over the combination of Enterprise 2.0 and Library 2.0 (unless we’re talking about a Library as a business entity, otherwise that would be a whole other beast). The poll is open until the end of July. If you haven’t weighed in, you might want to.

E2.0 Sabre Style: SabreTown

They even have a sheriff for SabreTown. A great inside story of an implementation at Sabre and the value gained: “we saved .5$MIL the first year”.

Take This E2.0 Pill

“…it’s good for you”. So postures, @VMaryAbraham, as she goes on to talk about some of the issues with adoption and what to do about it.