Congratulations to FASTForward Colleague Jevon MacDonald
by Jon Husband
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… on what he calls “the most exciting day in his professional life“, as the Dachis Group announces that it will work with Headshift to grow its capabilities in bringing social business design and implementation to the business world.
Here and elsewhere I’ve often written about the growing evidence that social computing will become the core foundation of knowledge work … the major vendors are all focused on social-media centred enterprise collaboration and productivity platforms as a major line of business, and there is a growing realization that the participative dynamics of the pervasive hyperlinked web environment are here to stay. Today’s work needs to be, and will be designed in and for social networks
The Dachis Group has re-visited the whole-systems thinking / cybernetics arena of 25 – 30 years ago and updated it to present a holistic value proposition for today’s interlinked and participative era, and are calling it “social business”.
I think I’d argue that business has always been a social undertaking, but that we passed through a period of management philosophy cum reductionism (through the prism of “management science”) whereby enormous gains were obtained over more than a half a century through a relentless focus on efficiency and redundancy.
Now we are in (back to, some would say) an era where information is passed around and shaped into knowledge through interaction with others, it just happens faster by many orders of magnitude. And so, it ups the ante for understanding how to operate effectively in the fast-flowing communications networks that characterize the environment.
I suspect that soon all or most of the major consulting firms will be headlining their social media consulting practices (now that working with all these tools and web services has become too important to be left to amateurs
Amongst all the offerings we are sure to see, clearly the Dachis Group is bringing a systems perspective to their three-pillared vision (business partner optimization, workforce collaboration and customer participation). In presenting the model, they state that the way(s) work and business are done are in the midst of massive transformational change.
Interconnected ecosystems of interest, efficiency and purpose are clearly central to today’s and tomorrow’s organizational effectiveness. Focusing on the right levers has always been the essential value in and by strategic consulting, and these are bright and experienced people. I am sure they will add an useful perspective to understanding how “social” and “business” will co-exist as we all learn how to operate in tomorrow’s postindustrial societies.
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We are growing: Dachis Group expands with Headshift
We believe that organizations across the globe will begin to view “social media” as social business and when this happens, integration, scale and adoption will become complex issues which will only be solved through a purposeful act of coordinated activities built upon a solid strategic foundation. Enter social business design as a systematic comprehensive approach that orchestrates social business across three core areas: business partner optimization, workforce collaboration and customer participation.
These three areas of business possess ripe opportunities for the emergence of improved outcomes ranging from cost savings to new product/service innovations and increased revenue streams.
These are outcomes which happen when organizations connect and expand their ecosystems, evolve toward a more open culture and empower employees, business partners and customers to actively participate in their business.
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