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Fun as Major Enterprise 2.0 Adoption Factor

by Bill Ives

Rex Lee recently did a nice blog post, Maximizing Business Value from Enterprise 2.0 through Fun & Motivation that is very relevant to the theme of this blog.  He begins with scientific premise that providing financial rewards to people for knowledge-based tasks is counter productive. Rex offers an excellent video from Dan Pink that argues that while rewarding people for many simple work tasks from the 20th century and before might increase performance, doing it for cognitive tasks does not work. The reason is that it narrows the focus and does not promote the exploration of options that can occur with other motivations. I have also found that it undercuts the team sprit and sharing that collaborative organizations need.

I think this makes sense.  If you try to use performance incentives to promote enterprise 2.0 adoption, you need to be very careful that it does not reward the wrong behavior.  It certainly needs to be aimed at overall team success if used at all.

So what does Rex offer instead? He writes, why not fun.  Here I am completely onboard. I have often been involved in knowledge management implementations where we introduced fun as part of the awareness campaign.  This approach succeeds even more if it makes the work more fun, such as meeting new interesting people to collaborate with and finding out more about your colleagues.

Rex closes with a great video from Volkswagen that seals the deal. It shows how if you make one channel more fun it will trump the easier, formerly more popular,  one.  We should add the spirit of this approach to our enterprise 2.0 implementations. It could only help.

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24 Comments »

WebTechManOctober 26th, 2009 at 1:11 pm

Nice “add on” Bill!

I am 100% on board with adding the “FUN” factor to Enterprise 2.0 Adoption!
I work as an Enterprise 2.0 Developer and I believe the “fun factor” will go a long, long way.

Just like the piano video in Rex’s post shows, design is important to human behavior. Thanks to all the great web designers out there! Catch up with Joshua Porter sometime to discuss the topic of “Passionate Users”! He knows his stuff & I recommend his book “Designing for the Social Web”. Get it on sale at Amazon right now.

Thanks for sharing,
Daniel Hudson

Rex leeOctober 27th, 2009 at 2:08 pm

Thanks Bill for the mention!

billivesOctober 26th, 2009 at 12:58 pm

my FastForwad post – Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/4zNhmX thx @eelxer

This comment was originally posted on Twitter

SEOSpyOctober 26th, 2009 at 1:11 pm

RT @ffblog: Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/1SvLsb

This comment was originally posted on Twitter

webtechmanOctober 26th, 2009 at 1:13 pm

RT @BillIves my FastForwad post – Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/4zNhmX thx @eelxer #E20

This comment was originally posted on Twitter

hebsgaardOctober 26th, 2009 at 1:25 pm

Fun as Major Enterprise 2.0 Adoption Factor http://tinyurl.com/yhvpfwb

This comment was originally posted on Twitter

KRCraftOctober 26th, 2009 at 1:29 pm

Agree! Let’s throw a Go Live Party! RT @hebsgaard: Fun as Major Enterprise 2.0 Adoption Factor http://tinyurl.com/yhvpfwb

This comment was originally posted on Twitter

UglyResearchOctober 26th, 2009 at 1:32 pm

Fun as Major Enterprise 2.0 Adoption Factor – http://tinyurl.com/yhvpfwb – RT @hebsgaard

This comment was originally posted on Twitter

social_medioOctober 26th, 2009 at 1:33 pm

Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/11kVTz

This comment was originally posted on Twitter

enterprise20October 26th, 2009 at 2:00 pm

RT @webtechman RT @BillIves my FastForwad post – Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/4zNhmX thx @eelxer #E20

This comment was originally posted on Twitter

DIDARKHALSAOctober 26th, 2009 at 2:22 pm

Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/CsWzL

This comment was originally posted on Twitter

samepagewikiOctober 26th, 2009 at 2:47 pm

RT @BillIves my FastForwad post – Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/4zNhmX thx @eelxer #e20

This comment was originally posted on Twitter

ITSinsiderOctober 26th, 2009 at 6:52 pm

Fun? +1! see @billives mention of Rex Lee’s post: http://is.gd/4DeCO

This comment was originally posted on Twitter

eelxerOctober 26th, 2009 at 7:40 pm

Thanks @BillIves http://bit.ly/P1Muv

This comment was originally posted on Twitter

gustavjonssonOctober 27th, 2009 at 4:19 am

RT @enterprise20: RT @webtechman RT @BillIves my FastForwad post – Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/4zNhmX #E20

This comment was originally posted on Twitter

ConcepthubincOctober 27th, 2009 at 9:54 am

The FASTForward Blog » Fun as Major Enterprise 2.0 Adoption Factor: Enterprise 2.0 Blog: News, Coverage, and Co.. http://bit.ly/2lAXPQ

This comment was originally posted on Twitter

aponcierOctober 27th, 2009 at 10:31 am

un as Major Enterprise 2.0 Adoption Factor – http://tinyurl.com/yhvpfwb via @hebsgaard @UglyResearch

This comment was originally posted on Twitter

EricPosnerOctober 27th, 2009 at 10:32 am

RT @aponcier Fun as Major Enterprise 2.0 Adoption Factor – http://tinyurl.com/yhvpfwb

This comment was originally posted on Twitter

clienteqOctober 27th, 2009 at 11:09 am

Emotions will drive the business RT @BillIves: my FastForwad post – Fun as Major Enterprise 2.0 Adoption Factor http://bit.ly/4zNhmX

This comment was originally posted on Twitter

dhinchcliffeOctober 27th, 2009 at 11:44 am

Fun as Major Enterprise 2.0 Adoption Factor: http://bit.ly/2Nz6AW Goes hand-in-hand with our discussion this morning http://bit.ly/1EMcu0

This comment was originally posted on Twitter

MicrosofterOctober 27th, 2009 at 1:08 pm

http://bit.ly/1b0Zxa

This comment was originally posted on Twitter

workcolabOctober 28th, 2009 at 5:03 pm

The FASTForward Blog » Fun as Major Enterprise 2.0 Adoption Factor: Enterprise 2.0 Blog: News, Coverage, and Co.. http://bit.ly/4yLNxw

This comment was originally posted on Twitter

InfologgerOctober 30th, 2009 at 6:07 am

Fun as Major Enterprise 2.0 Adoption Factor (via my6sense) http://bit.ly/257RNG

This comment was originally posted on Twitter

richgaasenbeekOctober 31st, 2009 at 1:20 pm

Fun as major Enterprise 2.0 adoption factor – Fastforward blog – http://bit.ly/1E83e1

This comment was originally posted on Twitter

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