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New Rules for Marketing & Facebook

by Rob Paterson

A few weeks ago I posted about a clever campaign launched by Ikea using fans and a competition. Now I hear that the rules have been changed to prevent this. I post in full a status report from “Inside Facebook”. Sorry about being late on this. Hats off to @jmorris106 for the tip

Three weeks ago, Facebook announcedsignificant updates to its promo/sweepstakes policies for Facebook Pages that have very practical impact for marketers on Facebook. For a deeper dive on the rule changes, see our analysis. But essentially, the new rules:

  1. Require all marketers to get explicit permission from Facebook at least 7 days before administering any promotion inside Facebook.
  2. Prohibit running any contests or promotions that require users to become a fan, interact with a feed story, or do anything else outside an application tab or canvas page in order to enter.

This means that “become a fan” contests, “status update” contests, “photo upload” contests, and any other kind of contest that requires commenting on or responding to items in the News Feed are no longer allowed. Rather, Pages must send users to a custom application tab to enter contests. This is good news for companies building Facebook Page tools for marketers.

Now, agencies and marketers are trying to understand whether these policies are being actively enforced, as many businesses and organizations have been experimenting with different types of contests to drive traffic and engagement on their Facebook Page over recent months, and several promotions that seem to violate the policies have continued to appear lately.

For example, a few weeks ago, an Ikea store in Sweden ran a promotion on their Facebook Page in which users who tagged photos of furniture with their names first won the items as prizes.  A Facebook spokesperson told us today that the promotion was indeed in violation of the new policies and would not be allowed to run today.

ikea

And last week, Gillette, one of the biggest brands in the US, announced a promotion on its Facebook Page, saying, “Become a fan today and you’ll be entered to win a free Fusion MVP,” a clear violation of the new policies. Gilette is also redirecting members from a sweepstakes tab to a signup form on Gillette.com to enter the contest, but the status update still exists on its Page, and is confusing to multiple marketers we’ve heard from. A Facebook spokesperson said he was not able to comment on individual campaigns beyond the Ikea case when we asked earlier today.

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22 Tweets

23 Comments »

TinoDecember 24th, 2009 at 9:49 am

Facebook has been changing quite a few things lately and I am not sure if i agree with this one.

ffblogDecember 18th, 2009 at 4:00 pm

New Post “New Rules for Marketing & Facebook” http://www.fastforwardblog.com/2009/12/18/new-rules-for-marketing-facebook/

This comment was originally posted on Twitter

SEOSpyDecember 18th, 2009 at 4:06 pm

RT @ffblog: New Rules for Marketing & Facebook http://bit.ly/7ABwkj

This comment was originally posted on Twitter

robpatrobDecember 18th, 2009 at 4:07 pm

@KenBane Thanks Ken http://twurl.nl/lw56mo Updated Fast Forward with news

This comment was originally posted on Twitter

fastfreeleadsDecember 18th, 2009 at 4:42 pm

New Rules for Marketing & Facebook http://bit.ly/8wLe2G

This comment was originally posted on Twitter

emcconne_readsDecember 18th, 2009 at 4:50 pm

New Rules for Marketing & Facebook: A few weeks ago I posted about a clever campaign launched by Ikea using.. http://tinyurl.com/y9v7cmw

This comment was originally posted on Twitter

social_medioDecember 18th, 2009 at 4:52 pm

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This comment was originally posted on Twitter

JasonPOConnorDecember 18th, 2009 at 5:11 pm

New Rules for Marketing & Facebook http://tinyurl.com/yb23z2d

This comment was originally posted on Twitter

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BlogvertizeDecember 18th, 2009 at 5:37 pm

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This comment was originally posted on Twitter

HenryAlzamoraDecember 18th, 2009 at 6:26 pm

New Rules for Marketing & Facebook http://bit.ly/8vATrU

This comment was originally posted on Twitter

mikehankeyDecember 18th, 2009 at 8:05 pm

New Rules for Marketing & Facebook: http://bit.ly/5boLGa

This comment was originally posted on Twitter

workcolabDecember 19th, 2009 at 11:03 am

New Rules for Marketing & Facebook: Enterprise 2.0 Blog: News, Coverage, and Commentary: Tags: fastforward facebook… http://bit.ly/6BLbtE

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lorirtaylorDecember 19th, 2009 at 5:41 pm

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This comment was originally posted on Twitter

lisha_wDecember 19th, 2009 at 6:54 pm

RT @lorirtaylor: Facebok: New Rules for Marketing http://ow.ly/NMmP

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cupocoDecember 20th, 2009 at 5:01 am

New Rules for Marketing & Facebook
http://www.fastforwardblog.com/2009/12/18/new-rules-for-marketing-facebook/

This comment was originally posted on Twitter

kathyoreillyDecember 21st, 2009 at 10:13 am

New Rules for Marketing & Facebook (via FASTforward Blog): http://bit.ly/5boLGa

This comment was originally posted on Twitter

JoieTamkinDecember 29th, 2009 at 2:42 pm

New Facebook Contest rules… are you going to follow them? Are they really able to enforce this? http://bit.ly/5boLGa

This comment was originally posted on Twitter

Holly_HannaDecember 29th, 2009 at 2:46 pm

RT @JoieTamkin New Facebook Contest rules… are you going to follow them? Are they really able to enforce this? http://bit.ly/5boLGa

This comment was originally posted on Twitter

DominicGrilloJanuary 2nd, 2010 at 4:35 pm

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This comment was originally posted on Twitter

AnnelieNaesJanuary 6th, 2010 at 7:45 am

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This comment was originally posted on Twitter

digitalldesignsJanuary 6th, 2010 at 8:03 am

AnnelieNaes
New Rules for Marketing & #Facebook: http://ow.ly/SLut

This comment was originally posted on Twitter

digitalldesignsJanuary 6th, 2010 at 8:03 am

New Rules for Marketing & #Facebook: http://ow.ly/SLut

This comment was originally posted on Twitter

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