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Enter the ‘era of light computing’: social media is where the action is for organizations

by Joe McKendrick

David Worthington, technologizer for PCWorld, recently verbalized what we’ve all been suspecting in recent times: social media is where the action is these days for corporations, not just Websites.  He calls this the “era of light computing,” and observes how networks are the new driving force of corporate success:

“The era of light computing has begun, and social media is big enough that the average person can shape perceptions. A Web site is no longer the most meaningful way for us to interact to tell companies about their products or to use online services….  At any given time, it is likely that conversations about big businesses are happening on Facebook, Twitter and other social media, and those conversations can be initiated by anyone from anywhere.”

Wortington labels a big part of this trend as “social CRM,” in which not only do businesses and customers talk to each other, but customers talk to one another as well.  Businesses that rely solely on Websites to facilitate communications will miss out on the dialog.

How is your company or organization engaging in this latest evolution?  Are your customers networking with each other?  In all likelihood, they may be — whether you are part of the conversation or not.

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21 Comments »

ffblogFebruary 28th, 2010 at 12:03 pm

New: : Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/aJwMsb

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SMOSEOSEMFebruary 28th, 2010 at 12:04 pm

New: : Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/aJwMsb http://bit.ly/cHD73z

This comment was originally posted on Twitter

MLMSYNERGYBLOGFebruary 28th, 2010 at 12:15 pm

Enter the ‘era of light computing’: social media is where the action is for … http://bit.ly/aydVEF

This comment was originally posted on Twitter

SocialSentimentFebruary 28th, 2010 at 12:26 pm

“Enter the ‘era of light computing’: social media is where the action is for …” http://bit.ly/aUnHuU

This comment was originally posted on Twitter

ezwebbizFebruary 28th, 2010 at 12:42 pm

Enter the ‘era of light computing’: social media is where the action is for …: by Joe McKendrick David Worthingt… http://bit.ly/cp1Yru

This comment was originally posted on Twitter

ezfreeFebruary 28th, 2010 at 12:42 pm

Enter the ‘era of light computing’: social media is where the action is for …: by Joe McKendrick David Worthingt… http://bit.ly/cp1Yru

This comment was originally posted on Twitter

joemckendrickFebruary 28th, 2010 at 12:42 pm

Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/aJwMsb

This comment was originally posted on Twitter

SEOSpyFebruary 28th, 2010 at 12:48 pm

RT @ffblog: Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/anKUpj

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emcconne_readsFebruary 28th, 2010 at 1:21 pm

Enter the ‘era of light computing’: social media is where the action is for organizations: David Worthington… http://tinyurl.com/yhx4wpu

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ChrisManet22February 28th, 2010 at 7:23 pm

fast forward.. Enter the ‘era of light computing’: social media is where the action is for organizations http://ow.ly/16GycH

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dougbachelorMarch 1st, 2010 at 5:13 am

Enter the ‘era of light computing’: social media is where the action is for organizations http://ow.ly/1cFTx #socialmedia

This comment was originally posted on Twitter

mycrowdcaMarch 1st, 2010 at 5:13 am

RT @dougbachelor – Enter the ‘era of light computing’: social media is where the action is for organizations http://ow.ly/1cFTx #socialmedia

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wolfpaasMarch 1st, 2010 at 5:47 am

Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/aKPtQ3

This comment was originally posted on Twitter

ProcessTheoryMarch 1st, 2010 at 5:52 am

Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/aKPtQ3 /via @wolfpaas

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mip69March 1st, 2010 at 7:29 am

Enter the ‘era of light computing’: social media is where the action is for organizations http://tinyurl.com/yhx4wpu

This comment was originally posted on Twitter

mparent77772March 1st, 2010 at 11:36 am

Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/9cqHZb

This comment was originally posted on Twitter

kaskadiaMarch 1st, 2010 at 11:37 am

RT @mparent77772: Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/9cqHZb

This comment was originally posted on Twitter

sheilamac1March 1st, 2010 at 11:44 am

RT @mparent77772: Enter the ‘era of light computing’: social media is where the action is for organizations http://bit.ly/9cqHZb

This comment was originally posted on Twitter

hebsgaardMarch 1st, 2010 at 1:06 pm

Enter the ‘era of light computing’: #socialmedia is where the action is for organizations http://bit.ly/9Hj7ji

This comment was originally posted on Twitter

dannywahlquistMarch 9th, 2010 at 2:30 pm

Enter the ‘era of light computing’: social media is where the action is for organizations http://ff.im/-hdIdr

This comment was originally posted on Twitter

the_networksMarch 9th, 2010 at 2:30 pm

Danny Wahlquist: Enter the ‘era of light computing’: social media is where the action is for organizat… http://bit.ly/cL3NP3 #socialmedia

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