Global Intranet Trends 2010 Report

by Bill Ives

March 2, 2010 at 3:16 am · Filed under intranet

Jane McConnell is an intranet strategy consultant based in France who has worked with intranets since 1998. She recently published her fourth annual Intranet trends survey and report. Data was collected from nearly 300 organizations worldwide between June and September 2009. Organizations range from under 5,000 to over 100,000 employees. The five major trends for the future of intranets covered in the 2010 report are summarized below.

The intranet is starting to become the entry point into the “workplace web” – the collection of resources and information needed by staff. This includes applications, intranet sites, specialized portals, team spaces, collaboration spaces and so on. This was the original vision for many intranets but rarely realized. The current evolution is from a fragmented workplace web to a hybrid one and finally to the end goal, a unified workplace web. In the “unified” workplace web, the intranet or enterprise portal is the front door to the organization’s information, business and collaborative resources and places. There is a ways to go as today only 15 percent of the survey participants have achieved a “unified workplace web”.

Team-orientation is rising as firms are starting to bring collaboration spaces inside the intranet. Today, the vast majority of organizations already have team places but they are usually not considered part of the intranet. These places sometimes become mini silos. Now as the way of working becomes more collaborative and enterprise 2.0 concepts spread, this is beginning to change.

A more people-focused approach is being adopted. In the past the intranet has traditionally been a place where organizations provides content for employees to read and use. Communication was primarily top-down. This is changing with the introduction of social media. I have found that advanced organizations are recognizing the need to be more people oriented. That was the case with the Booz Allen work where profiles are the foundation for their collaborative system.

Intranets are also becoming more real-time through chat, micro-blogging, and other tools. In addition, intranets are also becoming place independent as anytime, anywhere access grows through mobile devices and home access.

These are only some of the highlights. I certainly agree with these trends. You can see the complete report at Jane’s Net Strategy site.

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27 Comments »

Richard MillerMay 20th, 2010 at 6:50 am

nice article. I was lately referring in slide share, on NetJMC, and something else popped up. This is even better. great insights.
http://www.slideshare.net/ram_prabhala/intranet-trends-bestpractices

ffblogMarch 2nd, 2010 at 3:16 am

New: : Global Intranet Trends 2010 Report http://www.fastforwardblog.com/2010/03/02/global-intranet-trends-2010-report/

This comment was originally posted on Twitter

SEOSpyMarch 2nd, 2010 at 3:16 am

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This comment was originally posted on Twitter

mostashMarch 2nd, 2010 at 3:21 am

Global Intranet Trends 2010 Report http://bit.ly/doZLTx

This comment was originally posted on Twitter

social_medioMarch 2nd, 2010 at 3:21 am

Global Intranet Trends 2010 Report http://bit.ly/9F1cOj

This comment was originally posted on Twitter

mikeptweetMarch 2nd, 2010 at 5:20 am

Global Intranet Trends 2010 Report http://goo.gl/N1PF

This comment was originally posted on Twitter

hebsgaardMarch 2nd, 2010 at 8:08 am

Global Intranet Trends 2010 Report – via @billives #e20 #gov20 http://bit.ly/bE6NcF

This comment was originally posted on Twitter

nahumgMarch 2nd, 2010 at 8:09 am

RT @hebsgaard: Global Intranet Trends 2010 Report – via @billives #e20 #gov20 http://bit.ly/bE6NcF

This comment was originally posted on Twitter

aponcierMarch 2nd, 2010 at 11:02 am

Global Intranet Trends 2010 Report http://bit.ly/9CeFb4

This comment was originally posted on Twitter

BillIvesMarch 2nd, 2010 at 7:17 pm

post on Global Intranet Trends 2010 Report http://bit.ly/ca37hG

This comment was originally posted on Twitter

mfauscetteMarch 2nd, 2010 at 8:01 pm

RT @BillIves: post on Global Intranet Trends 2010 Report http://bit.ly/ca37hG

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MeganMurrayMarch 2nd, 2010 at 9:07 pm

@tgmason #BoozAllen All better now. http://ow.ly/1ddho Dunno why it wasn’t working today (’cept I couldn’t hit the main pg either)

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EdmondLauCAMarch 2nd, 2010 at 9:35 pm

The FASTForward Blog » Global Intranet Trends 2010 Report: Enterprise 2.0 Blog: News, Coverage, and Commentary http://bit.ly/aG5R3X

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RainRakerMarch 2nd, 2010 at 9:48 pm

RT @EdmondLauCA: The FASTForward Blog » Global Intranet Trends 2010 Report: Enterprise 2.0 Blog: News, Coverage, and Commentary http://bit.ly/aG5R3X

This comment was originally posted on Twitter

RainRakerMarch 2nd, 2010 at 9:56 pm

Global Intranet Trends 2010 Report: Enterprise 2.0 Blog: http://bit.ly/cONGD3

This comment was originally posted on Twitter

BrandDeliveryMarch 3rd, 2010 at 3:17 am

RT @EdmondLauCA: FASTForward Global Intranet Trends 2010 Report: Enterprise 2.0 Blog: News, Coverage, and Commentary http://bit.ly/aG5R3X

This comment was originally posted on Twitter

JWilfongMarch 3rd, 2010 at 10:56 am

http://bit.ly/ca37hG (Bill Ives) new post

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mip69March 3rd, 2010 at 11:04 am

Global Intranet Trends 2010 Report http://tinyurl.com/yd4pok6

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adeninMarch 3rd, 2010 at 11:17 am

Global Intranet Trends 2010 Report http://tinyurl.com/yd4pok6 by @billives RT @mip69

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RickySanderMarch 3rd, 2010 at 2:43 pm

RT @adenin: Global Intranet Trends 2010 Report http://tinyurl.com/yd4pok6 by @billives RT @mip69

This comment was originally posted on Twitter

carolyndouglasMarch 3rd, 2010 at 3:38 pm

RT @billives: Global Intranet Trends 2010 Report (Bill’s take on his FastForward blog) http://bit.ly/ca37hG

This comment was originally posted on Twitter

JamieMarslandMarch 3rd, 2010 at 5:38 pm

Yep
Global Intranet Trends 2010 Report http://is.gd/9Dj1G

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IntraTeamMarch 4th, 2010 at 1:32 am

Global Intranet Trends 2010 Report (Bill’s take on his FastForward blog) http://bit.ly/dfExws RT @carolyndouglas @billives

This comment was originally posted on Twitter

arnoldkoningMarch 4th, 2010 at 2:40 am

RT @IntraTeam: Global Intranet Trends 2010 Report (Bill’s take on his FastForward blog) http://bit.ly/dfExws RT @carolyndouglas @billives

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nikhilnulkarMarch 4th, 2010 at 3:58 am

Global Intranet Trends 2010 Report http://www.fastforwardblog.com/2010/03/02/global-intranet-trends-2010-report/

This comment was originally posted on Twitter

GauravonomicsMarch 6th, 2010 at 1:29 pm

Reading: Global Intranet Trends 2010 Report http://j.mp/cl8tWF Intranets are becoming more team- & people- focused. #e20

This comment was originally posted on Twitter

akeles_csMarch 7th, 2010 at 5:33 am

Global Intranet Trends 2010 Report: Jane McConnell is an intranet strategy consultant based in France who has work… http://bit.ly/c1iNZs

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