Bill Ives
Bill Ives has served for over 25 years in leadership positions as a consultant in learning, knowledge management, other business applications of emerging technologies, and most recently with social media such as blogs and Twitter. He has worked with US Fortune 500 companies in a range of industries, along with a number of leading European firms. Bill has also supported a number of small to mid-size businesses. He is currently working with a variety of firms and individuals helping them with their blogging and Twitter strategies. Prior to his current role, Bill led the Accenture Knowledge Management/Portals client practice and was responsible for numerous knowledge management and portal strategy and implementation engagements. A number of these won industry awards for innovation and effective knowledge sharing. He also served as executive sponsor for the firm’s Plumtree, Epicentric, and Lotus alliances. Bill has written over 100 articles and several books on business uses of the web, knowledge management, learning, and psychology. He is a frequent conference speaker. Prior to consulting, Bill was a Research Associate at Harvard University exploring the effects of media on cognition. He obtained his Ph. D. in Educational Psychology from the University of Toronto. Bill can be reached at his own blog, Portals and KM and through Twitter @billives.
Recent Posts
- - Saying Farewell with a Look at the Brighter Side of Web 2.0
- - What Exactly Does a Social Media Influence Score Mean?
- - Forrester on Designing Mobile Apps
- - Review of Business Goes Virtual: Making Sense of Social
- - The State Street View on Impact of Emerging Technology on Financial Services
Recent Comments
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All Posts
- - Saying Farewell with a Look at the Brighter Side of Web 2.0
- - What Exactly Does a Social Media Influence Score Mean?
- - Forrester on Designing Mobile Apps
- - Review of Business Goes Virtual: Making Sense of Social
- - The State Street View on Impact of Emerging Technology on Financial Services
- - Does Twitter Slide Between Text and Speech?
- - Digital Distractions and the Workplace
- - Making Sense of the Mobile Workforce
- - Designing the Collaborative Enterprise
- - Promoting Collaborative Innovation at MIX
- - World’s Big Data to Grow 50X Bigger in Next Decade
- - Comprehensive Record of Enterprise 2.0 Boston Coverage June 2011
- - Complete List of My 2011 Enterprise 2.0 Boston Conference Notes
- - Summary of My 2011 Enterprise 2.0 Conference Notes for Wednesday June 22
- - My 2011 Enterprise 2.0 Conference Notes for Tuesday June 21
- - My 2011 Enterprise 2.0 Conference Notes: Summary of E2.0 Black Belt Practitioner’s Workshop
- - New Nielsen Study Reveals Changing Role of Tablets and Television
- - Examining Corporate Social Media Policies
- - Enterprise Search Trends – Forrester
- - Social Software Market Predicted to Grow at 38% Through 2014
- - Taking Control of Our Social Presence and Knowledge Consumption
- - The Evolution of Site Search
- - How Large is the Cloud?
- - Are You a Happy Tweeter or a Gloomy One?
- - Moving to Multi-application Approach to Handling Today’s More Complex Content Management Requirements.
- - Are You Engaged in Your Job?
- - Rise of Tablets in the Enterprise in 2011
- - Review: The New Edge in Knowledge, Carla O’Dell and Cindy Hubert
- - Getting the Most from Your Collaboration Software
- - Forrester Sees Steady Growth in US IT Market
- - Dealing with A Dynamic World – Useful Thoughts from Thierry de Baillon
- - Will IT Become More Strategic Through Cloud Computing?
- - AIIM Offers a Social Business Roadmap
- - Social Media, Tech Reporting, and Content Curation
- - Increasing Business Performance Through Social Software
- - Forrester: Mobile Apps Driving Software Innovation and Changing Market
- - Social Media Usage Pervasive in Major US Charities, Ahead of Other Sectors
- - Using Software Innovation to Fuel Economic Recovery
- - Creating Successful Online Communities
- - Using Smart Content in the Enterprise
- - Forrester Says Global Tech Spending is Expanding
- - Email Usage Down and Social Networking up in 2010
- - Middle Management’s Role in Business Software Purchases
- - Cloud Positioned to Grow within Mid-size Companies but are they Prepared?
- - Social Media Usage in the Inc. 500 Continues to Rise
- - Dave Snowden at KM World on the Resilient Organization
- - Tom Stewart on the Wealth of Knowledge
- - Where are Intranets Going? James Robertson at KM World
- - Remembering Marshall McLuhan
- - Best Intranets for 2010 from Nielsen Norman Group
- - One Take on Top 50 Knowledge Management Blogs
- - The Age Gap Narrows on Social Media Usage
- - Making Internal Knowledge Markets Work
- - Twitter’s New Business Guide
- - Are Your Creating Employee Advocates?
- - Longitudinal Study Finds Increased Blogging and Tweeting in the Fortune 500
- - Using Search Queries to Predict the Future Provides Mixed Results
- - Stan Garfield on Creating Successful Communities of Practice
- - Scott Berkun Covers the Many Myths of Innovation
- - Bernoff and Schadler Offer Prescriptions for Empowered Employees
- - Looking at Semantic Software Technologies
- - IT Market Outlook Slows but Remains Positive
- - Forrester on Top 15 Technology Trends Enterprise Architects Should Watch: 2011 To 2013
- - CNN Study States Social Media Top Channel for Sharing Content on the Web
- - Keeping Their Clouds to Themselves
- - 2010 AIIM State of the ECM Industry Survey Looks at Social Media
- - Boston Fifth in Social Media City Rankings
- - Growth of Twitter Shows the Impact and Pattern of Viral Connections Through the Web
- - Electric Device Usage Across Six Cities
- - Is Social Media Tactical or Strategic?
- - Tapping the Potential of Enterprise 2.0 for Workplace Learning
- - Social Media and Hurricane Katrina
- - Colleges Outpacing Business in Use of Social Media, at Least for Recruiting and Admissions
- - Majority of US Consumers Say They Will Engage in Online Crowd-sourcing
- - TV May Be the Next Social Media Checkin Targat After Location
- - The Failure of Traditional Intranets
- - Implementing Enterprise 2.0 at Booz Allen: Part Six – Plans for Enhancements
- - Enterprise Content Management Projected to Remain Strong in 2010 Through Collaboration, Search, and Compliance Efforts
- - Text Analytics Becomes More Valuable within Enterprise 2.0
- - Social and Mobile Lead in Nielsen Annual Intranet Report
- - Enterprise 2.0 and Web Social Media in Operation in Haiti Relief
- - Details on Enterprise 2.0 in Operation in Haiti Relief
- - Social Media Revolution as Shown on YouTube
- - Collaboration Goes Mobile in 2010
- - Social Media Usage in the Inc. 500 in 2009
- - Creating an Internal Services Market Facilitated by Enterprise 2.0 Platforms
- - BBC Tells Staff to Get with Social Media
- - The Best Connected Individuals May Not be the Most Influential
- - Global Intranet Trends 2010 Report
- - Fortune 500 and Social Media: A Longitudinal Study of Blogging and Twitter Usage
- - Enterprise 2.0 Adoption Research from Cecile Demailly
- - Using Social Media to Predict the Strength of Personal Ties
- - Watch Out as Social Media Can Be Addictive
- - Microblogging Inside and Outside the Enterprise
- - Will Google Make Us Stupid?
- - What Can Enterprise 2.0 Adoption Learn from ERP Implementations?
- - Can Enterprise 2.0, Twitter, and Social Media Catch Up to Facebook?
- - Get Your MBA in Social Media?
- - Forbes Study Says Business and IT Leaders Need to Better Align Their Thinking
- - Are Enterprise 2.0 Adoption Best Practices Useful?
- - CIO’s Guide to Establishing Social Media Policy
- - Social Software Gaining Greater Traction with the Enterprise
- - Enterprise Search Summit 2010 Notes: Search and Discovery Patterns
- - Enterprise Search Summit 2010 Notes: Improving Findability Inside the Firewall
- - My Notes from the 2010 MIT Sloan CIO Symposium Part Two: Solving the CIO Paradox
- - Personal and Company Digital Spying
- - Hackers as Heroes of the Computer Revolution
- - Enterprise 2.0 Boston Conference: My Session Notes
- - Forrester Finds IT Staff are Big Boosters of Social Media.
- - Remember Portals? How Can You Forget?
- - Enhancing Product Development with Enterprise 2.0
- - Operating at Strategic Speed by Engaging and Empowering Employees: Some Useful Guidelines for Enterprise 2.0 Adoptions
- - eDiscovery Market Consolidates but Integration Remains a Challenge
- - Empowering Your Employees Through Enterprise 2.0
- - Twittering Less, Kissing More
- - The Learning Layer Takes Aspects of Enterprise 2.0 a Step Further
- - TEDxBoston Session Notes: Part Three
- - TEDxBoston Session Notes: Part Two
- - TEDxBoston Session Notes: Part One
- - My Notes from the 2010 MIT Sloan CIO Symposium Notes: Enterprise 3.0?
- - Enterprise Search Summit 2010 Notes: Search for Customer Satisfaction at Standard & Poor’s
- - Implementing Enterprise 2.0 at Booz Allen: Part Five – Lessons Learned
- - Implementing Enterprise 2.0 at Booz Allen: Part Four – Financial Impact
- - Implementing Enterprise 2.0 at Booz Allen: Part Three – Operational Impact.
- - Implementing Enterprise 2.0 at Booz Allen: Part Two – Change Management Efforts and Results
- - Implementing Enterprise 2.0 at Booz Allen: Part One Overview of Business Drivers and Components
- - Fundamentals of Enterprise Search: Enterprise Search Summit Session Notes
- - Is Semantic Technology Real? Enterprise Search Summit Session Notes
- - The Social Factor by Maria Azua: Enterprise 2.0 Primer
- - The Role of Social Techniques in Search & How It Impacts Your Organization: KM World Session Notes
- - Resetting the Enterprise With 2.0 Collaborative Tools: KM World Session Notes
- - Cloud Computing Adoption Success Factors from Miko Matsumura
- - Burton Group: Many Organizations Have Yet to Make Enterprise-Wide Decisions on Social Networking Technology
- - Mainstream Media versus Social Media? Not Really the Right Question.
- - Fun as Major Enterprise 2.0 Adoption Factor
- - An Accountant’s Advice in Making the Business Case for Enterprise 2.0
- - Is Social Media the New Cigarette?
- - Forrester Includes Social Computing in Top 15 Technology Trends Enterprise Architects Should Watch
- - Barriers to Intranet Use from Forrester
- - Implementing Social Bookmarking at Océ
- - Simple Definition of Enterprise 2.0
- - Creating Enterprise Information Architecture at Océ
- - Implementing Enterprise Wikis at Océ
- - Unchain Your Workers Browsers and Set Them Free
- - Is Social Media Like Stopping at the Water Cooler? Going Out for a Smoke? Taking a Nap?
- - Enterprise 2.0 for an Enterprise of One
- - London Turns to Social Media for Image Advice; Boston uses it to Track Bike Thieves
- - Is Management Focusing Too Much on Social Media Lurking and Monitoring?
- - Ross Dawson on Implementing Enterprise 2.0
- - Eight Issues to Consider in Your Enterprise’s Internal Social Software Policy
- - Collaboration and Enterprise 2.0 Study from AIIM
- - Jakob Nielsen on Enterprise 2.0 Adoption
- - New Study Finds Social Media Becoming Mainstream on Corporate Intranet
- - Allstate’s Social Media Experimentation and Adoption Experiences Through the Good Hands (SM) Community: Part Two Twitter and Summary
- - Allstate’s Social Media Experimentation and Adoption Experiences Through the Good Hands Community: Part One – Background and Blogs
- - Euan Semple Provides Advice on Social Media Adoption
- - A 12 Step Program for Enterprise 2.0 Adoption
- - Social Media Policy Guidelines Can Encourage Use Outside Enterprise and Adoption Within
- - RightNow is Enabling Further Government Adoption of the Cloud
- - My Notes on Dion Hinchcliffe Enterprise 2.0 Conference Workshop – Part Two
- - Mike Gotta’s Reality 2.0: Getting Started with Enterprise Social Networking at Enterprise 2.0 Conference
- - Dion Hinchcliffe Enterprise 2.0 Conference Workshop – Part One
- - Expanding the Role and Capabilities of Search for the Enterprise
- - My Notes and Thoughts on Google Wave Video Demo
- - Launching Social Networks for the Enterprise
- - We Need to Tear Down the Social Media Silos
- - What will be the Business Model for the Cloud as Data and Content Storage Becomes a Utility?
- - MIT Sloan CIO Symposium Keynote Panel Part Four: Cloud Computing
- - MIT Sloan CIO Symposium Part Three: Enterprise 2.0
- - MIT Sloan CIO Symposium: Part Two: CIO Leadership and the Bottom Line
- - MIT Sloan CIO Symposium: Part One: The Virtual Organization
- - The Sharepoint Sessions – Part One – Dispatches from the Front Lines
- - The Sharepoint Sessions – Part Two – Training Approaches
- - The Sharepoint Sessions – Part Three – Sharepoint Best Practices Conference
- - The Sharepoint Sessions – Part Four – Upcoming Sharepoint Investment Areas
- - Why You Should Keep Blogging in the Age of Twitter
- - What Innovative Uses of Twitter Are You Seeing?
- - 54 knowledge management definitions – and counting…
- - What Twitter Needs to do for Personal Knowledge Management
- - The Fortune 500 Blogs On
- - Components of Social Media Marketing: The Moogis Case by Wyndstorm
- - Scientists Warn of Twitter Dangers But Perhaps Jumped to this Conclusion too Fast
- - With Facebook, Twitter, LinkedIn, and Multiple Blogs, is There Any Reason to also use FriendFeed?
- - Nice Comparison of Enterprise 2.0 and Web 2.0
- - The Future of Web Search
- - Should Enterprise 2.0 Software Vendors Provide Professional Services?
- - Tom Davenport on the Importance of Micro-decisions
- - Enterprise 2.0 Tools Align with McKinsey Steps for Making Good Business Decisions
- - McKinsey Report on Making Enterprise 2.0 Work Brings Back Memories of Process Centric KM in Early 90s.
- - Steve Rubel Says Forrester Says Paying Bloggers is OK Provided There are Disclosures
- - How Three Software Vendors are Using Twitter for Sales, Service, and Brand Monitoring Conversations
- - Humana Opens Up Their Boardroom via Twitter
- - The Airport Waiting Area Syndrome Goes Global with Twitter
- - Who is the Smartest or Dumbest Generation? – Follow on to Tapscott at Fast Forward 09
- - Charlene Li on Social Technologies
- - Orion Corporation’s One Search Experience
- - The Don Tapscott Show at FastFoward 09
- - Phonetic Alphabet: the Information Technology That Keeps On Giving
- - What Does Computer Use Really Do to Our Minds?
- - New White House Blog Published First Post
- - This YouTube Guide is Not for Dummies
- - What to do When You Approach 5,000 Facebook Friends.
- - Enterprise 2.0 2009 Planning Considerations from Mike Gotta via George Dearing via Twitter
- - Did You Vote in the Shorty Awards?
- - Deloitte Declares We Are in a “Media Democracy”
- - Bears and Bulls Ride Social Media into 2009
- - Economist Finds True Believers in Business Value of Social Software
- - Research on the Use of Social Software in the Workplace from IBM
- - You Too Can Become a YouTube Star
- - IBM Activities is a Prime Time Enterprise 2.0 Tool
- - Top Ten Twitter List Contains Many Top Bloggers
- - Forrester Covers the Future of Enterprise 2.0 Technologies in Depth
- - Twitter Turns Down Half Billion Offer from Facebook
- - Announcing Appopedia, a Directory of Enterprise 2.0 Application Reviews
- - Unlocking the Crimson Hexagon in the Web’s Tower of Babel
- - Customer Service Still Matters – Even More Than Ever on the Web
- - Another Enterprise 2.0 Provider Shows Growth – MindTouch – What are You Seeing?
- - The Sharepoint Sessions Revisited – Part Four – Enhancing SharePoint Information Governance
- - The Sharepoint Sessions Revisited – Part Three – Transcending Federated Search
- - The Sharepoint Sessions Revisited – Part Two – EMC Documentum and Sharepoint
- - The Sharepoint Sessions Revisited – Part One – Extending SharePoint Beyond Collaboration
- - Intranet 2.0 Survey from Toby Ward
- - Jeff Han’s Truly Amazing Multi-Touch Sensing Computer Interface
- - Cisco I-Prize Announces its Winner and a Successful Global Collaboration
- - Are Enterprise 2.0 Applications Prices Going to Fall? What About Market Size?
- - Awareness Report Shows Significant Rise in Enterprise Social Media – Will It Continue?
- - Looking at Trends in the Online Customer Experience
- - More on Enterprise Twittering & Dr. Vaine on Corporate Blogging
- - Best Practices for Business Social Networking Sites from Dotser
- - Increasing Number of Brands on Twitter
- - Why and How to SaaS – Jeff Kaplan at Serena Tag
- - What Did You Do on Your Summer Vacation?
- - Looking at the Tension in the Collaboration Process
- - Update on the Obama Campaign’s Use of the Web
- - Some 2008 Enterprise 2.0 Success Stories – Tell Me More
- - 35+++ Examples of Corporate Social Media in Action from Mashable
- - Will Twitter Grow Forever (Unending Growth Part Two)?
- - Will Wikipedia Grow for Forever?
- - The Next Step in Open Innovation from McKinsey
- - IBM Images in 1975 – How Far Have We Come?
- - Luis Suarez’s E-Mail Liberation – An Inspiration to the Rest of Us
- - The Firefox Story from Mitchell Baker- Engagement and Participation
- - Enterprise 2.0 Case Studies at Cases 2.0
- - More on Web 2.0 is Not Enterprise 2.0
- - Cisco I-Prize – Mining the Web and the World for Innovation
- - Enterprise 2.0 Conference Notes: Reality Check with Andrew McAfee
- - Enterprise 2.0 Application Providers are Blogging
- - Fast Forward Summit Notes: Jeff Fried on Business Transformation Powered by Search
- - Fast Forward Summit Notes – Andrew McAfee
- - Enterprise 2.0 Conference Notes: Three Approaches to Social Computing Platforms
- - Enterprise 2.0 Conference Notes: Simon Revell on the Origins of Enterprise 2.0 at Pfizer
- - Enterprise 2.0 Conference Notes – Pete Fields of Wachovia on What Impresses Senior Executives on Enterprise 2.0 and what Doesn’t Make Much Impact.
- - The Cloud According to Google at Enterprise 2.0
- - iTKO LISA – Software Validation and Testing at the Speed of Enterprise 2.0
- - More on the Twitter Market from Dion Hitchcliffe
- - Hershey Center for Applied Research – Supporting Science 2.0
- - Will the Twitter Application Market Match the FaceBook Application Market?
- - Jon Stewart Must Have Read Our Blog
- - Why Stop at Enterprise 2.0? – IIR Portals, Collaboration and Content conference renamed Enterprise3
- - Awareness Makes a Smart Move with Its Facebook Integration
- - Are Us Bloggers to be Trusted?
- - Enterprise 2.0 is not Web 2.0 nor is it an Oxymoron
- - Social Networking is Climbing the Revenue Projection Ladder
- - SaaS enters e-learning Through SkillSoft
- - Twitter Clouds – Sign of a New Age?
- - Ever Increasing Expansion of SaaS into Multiple Applications
- - Obama’s Answer Center – CRM from RightNow on the Campaign Trail
- - More the Obama Campaign’s Use of Web and Enterprise 2.0 – from Rolling Stone Magazine
- - IBM Connections 2.0 is Supporting Activity Centered Computing
- - How Obama is Using Web (and Enterprise) 2.0 in the US Primary Campaign
- - AGIS: Bringing Web 2.0 to Elder Caregiving
- - Awareness Research on Enterprise 2.0 Adoption
- - J.P. Rangaswami – British Telcom – Discusses the New Polarization
- - Sue Feldman of IDC – Web 2.0 Trends and Success Stories
- - Nice Overview of Enterprise 2.0 Vendors from Jon Husband and Jim Bair
- - We are all Users – John Hagel
- - Tom Davenport at Fast Forward 08
- - Dave Weinberger, Sade, the Stones, and a Nice Message
- - Will Comcast and Other TV People Make Big or Small Moves for their Users?
- - Andrew McAfee at Fast 08 – A Few Thoughts
- - Wikis versus Knowledge Management
- - More on Why Buy The Cow?
- - Enabling Peer-to-Peer Learning within Enterprise 2.0
- - More on IBM and Mashups: SOA Meets Situational Applications (aka Mashups) Part Two: Building the IBM Situational Applications Environment
- - More on IBM and Mashups: SOA Meets Situational Applications (aka Mashups) Part One: Changing computing in the enterprise
- - Top articles of 2007 for McKinsey & Web 2.0 and one prediction for 2008
- - Some of Dion’s Hinchcliffe’s Predictions for Enterprise Web 2.0 in 2008
- - Where is Internal IT Going?
- - Remember Intranets?
- - 2008 AIIM Content Management Conference
- - More on Circular Progress in Social Media?
- - Circular Progress in Social Media?
- - Worklight Enters the Enterprise Facebook Market
- - Using Blogs for Project Management & Review at Bridgespan
- - QuickBase Targets Large Scale Enterprise 2.0 Applications with New Initiatives
- - Blogging at Society for New Communications Research: Part One
- - Social Media Success Stories: SNCR 2007 Winners: Part Two
- - Social Media and Non-Profits at the SNCR: Part Three
- - Online Communities & Virtual Worlds from SNCR: Part Four
- - Social Media Global Trends from SNCR: Part Five







