FASTforward’09 Interview: Kirk Koenigsbauer, general manager, office business platform, product management group, Microsoft
by Joshua-Michéle Ross
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As Jon explains, Monday’s two keynotes by Don Tapscott and Clay Shirky (respectively), and Charlene Li’s Tuesday keynote offer the message that today’s more interconnected, more open and easier-to-use set of conditions for creating, sharing, finding and using information is deepening and widening in its scope and impact. The scope and impact can be summarized, in his opinion, in the working definition of a concept he calls “wirearchy” … a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology. Don, Clay and Charlene’s points and examples assert, says Jon, that we are collectively moving into a new set of conditions characterized by an interconnected and more transparent ecosystem of information. Example after example today show us the growing impact of the decentralized distribution and use of information and knowledge on the major institutions in our society. Leaders need to listen (much more closely than before), clarify what needs to happen and why, and engage in real ways with their constituents.
BIO: Jon Husband carries out research into business strategy, organizational structures, management and work design in the interconnected Knowledge Age. He studied the sociology of organizations and social psychology in university, and after several years in banking moved into consulting with the Hay Group in Canada, with an initial focus on job analysis, competency analysis, performance management and compensation strategy and practices. As a Senior Principal in Hay’s London, UK office he worked on HR strategy, organizational effectiveness, organizational change and leadership development issues with key multinational clients. He left the Hay Group in 1994 to focus on stakeholder-driven strategic planning and organizational development, mainly involving large-scale bottom-up high involvement methods. Over the past decade he has concentrated on the growing impacts of IT and now the Web on the design and dynamics of knowledge work. He coined the term “wirearchy” in 1999, and has been speaking about the impact of the Web on work, business models and the way(s) we live and work since then. He has also co-founded a leading Web 2.0 software company, and delivers workshops about wirearchy and its impacts for clients such as Athabasca University’s Executive MBA program, and the Banff Centre’s Leading Innovation program. Jon just finished writing a book about the impact of Web 2.0 on knowledge management, published by the ARK Group (UK), writes several blogs about social media and Web 2.0, and is an active speaker in Canada and internationally about the Web’s growing impact on enterprises.
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Brooks Gibbins is with Microsoft’s WW Financial Services Enterprise Search Group. At the heart of our discussion is the enormous opportunity that financial services firms have in putting their data to work for customers. Think about how Mint.com and Wesabe.com harness collective intelligence (i.e. they aggregate data from actual users to learn how they spend their money) to help customers make better buying/spending decisions.
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Tom sits over all Sharepoint development – which means that he has a wide angle view on collaboration, social technologies and search. In this interview he speaks about the promise of search in facilitating innovation and operational effectiveness and where Sharepoint is headed now with FAST integration.
BIO: Tom Rizzo is director of SharePoint product management at Microsoft. In this role, he leads a team that helps customers and partners understand, develop on and deploy Microsoft SharePoint, which is one of Microsoft’s fastest-growing products. Before working in SharePoint, Tom worked on the SQL Server and Exchange Server teams at Microsoft. Tom is also the author of six books on topics ranging from developing collaborative solutions on the Microsoft platform to deep-dive technical references for SQL Server.
As a lead analyst with The Gilbane Group Lynda Moulton is a panelist tomorrow in a discussion around what we heard and didn’t hear at Fast Forward ‘09. Lynda was kind enough to share some of those thoughts in anticpation of that session.
BIO: Currently Lead Analyst for Enterprise Search for The Gilbane Group, Lynda Moulton is also a consultant on information technologies and knowledge management. She has over 30 years of experience using and implementing search technologies, and developing technology-based solutions for managing enterprise content. Following employment at Union Carbide Corporation and Arthur D. Little, Ms. Moulton founded Comstow Information Services in 1980 to develop database technology for enterprise content management, a software application, BiblioTech?. She is also a leader in the Boston KM Forum, which holds semi-monthly meeting in the greater-Boston area. She is widely published and a frequent speaker at conferences and seminars. Her current thinking and research commentary on search can be seen at: http://gilbane.com/search_blog/ and other projects and writings are at http://www.lwmtechnology.com.
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